Offline Storage table, it works to be able to work offline on your email and will automatically sync with exchange the moment you connect to the internet
200
Double points:
Request or incident:
User's monitor seems to be broken, therefore, user is requesting a new monitor
Incident
200
Who did Vanelope's voice in spanish for the movie "Wreck it Ralph"?
Maria Antonieta de las Nieves "La chilindrina"
300
PUNTOS DOBLE:
Where can you find the form 45 in case user does not know where to find it?
Intranet - IS - Purchase IT equipment
300
How do you perform a search (for anything) in snow?
Using the top right corner search bar
300
What file should you check when not sure where to escalate something?
Escalation Matrix
300
Skip Turn
Name of the transition tower lead
Tyson Froscheiser
300
Double points
Which country was the first Soccer World cup champion, where was that world cup held and which year?
Uruguay
Uruguay
1930
400
What would you do if a user can't send any emails from outlook? (assuming webmail works properly and also user has proper internet conneciton)
Recreate outlook profile
400
Location of the CSD
Bowling green KY
400
Double Points:
What could you do if windows does not know how to open ".doc" files?