10 Operational Standards
This must happen for every patient 100% of the time — with a reverse version used when needed.
What is the HC Handoff?
This philosophy consists of comprehensive care, including hygiene & specialty referrals
What is the 1:1:1 philosophy?
Count the number of staff who have 6 letters in their name.
What is 4 team members?
PPE should not be worn in the following areas:
What is the Restroom, Front Desk & Breakroom?
________ is the hardest substance in the human body
What is tooth enamel?
This daily huddle tool reviews revenue, goals, and provider ADP goals.
What is MyOffice Rollup?
For every SRP diagnosed, this diagnostic tool must be presented to the patient.
What is the Oral DNA?
Name the one thing everyone on the team does that helps them when they are upset
What is going outside?
Typical PPE includes:
What is eyewear, masks/respirators, gloves, lab jacket/gowns?
Name the year the toothbrush was first invented. Extra 200 Bonus points for the Country
What is 1498 in China?
By this time each day, schedules for today/tomorrow/next day should be reviewed for providers & leadership.
What is 2pm?
When do we utilize the OFC?
What is during comprehensive patient evaluations?
3 team members listed R&B as their favorite music to listen to. Name them!
Who is Mickie, Hannah, Abbey and Jordin?
PPE prevents contact w/ an infectious agent/body fluid by creating a barrier between what two things?
What is a barrier between the worker and the infectious material?
True or False: Blue whales are toothless
What is true?
You walk into the office & the schedule is light for the day. What reports are you using to fill the schedule?
What is Overdue Adult CCX and Hygiene reports and treatment follow-up WQs
Name the specific office infection protocols for Hygiene
What is taking ownership of instrument cleaning, processing, sterilization and keeping a clean operatory?
Name the team members who listed their favorite food as tacos
Who is Amanda, Mickie & Dr. Danny?
Name the 3 sterilization zones colors and what each color stands for
Red = Contaminated
Yellow = In-Process
Green = Sterile
Give the reason wisdom teeth are named wisdom teeth
What is due to erupting later in life, when a person is presumably wiser?
What is the ACC/T dialogue?
What is awareness, consequences, concern & treatment?
Name the DA's role in implementing the PPE
What is completing appropriate X-rays, vitals, CBCT and saliva screening?
The capybara is the favorite animal of these 2 team members
Who is Hannah & Jordin?
Name the safe work practices to protect yourself and limit the spread of contamination
What is keeping hands away from face, limit surfaces being touched, change gloves when torn or heavily contaminated and perform hand hygiene?
PDS Health just launched a saliva screening pilot with this dental insurance company
Who is United Concordia?