Know Your SAC
Shift Happens
Suitable or Not?
What Should You Do?
RU Ready?
100

These are the regular operating hours of the Student Activities Center.

What is 9am-5pm from Monday to Friday?

100

This website should be used to clock in and out of your shifts.

What is Rutgers Hourly Payroll?

100

This is the role of Office Assistants in The Arc / Suitable.

What are adding comments and sending back forms (if needed)?

100

A caller gives you a long explanation of their issue. While they speak, you should be doing this.

What is taking notes and collecting their information?

100

This annual College Avenue event brings together hundreds of student organizations to recruit new members

What is the Involvement Fair?

200

These are the offices and organizations located at the SAC.

What are the Student Involvement and Leadership Office, SABO, and RUSA?

200

These three communication channels should be checked regularly for important information and updates.

What are GroupMe, Microsoft Teams, and ScarletMail?

200

This document should be your first reference when a student organization asks a common question about Suitable.

What is the FAQ document?

200

You notice a student waiting while the other Office Assistants are busy. This should be your next move.

What is offer to assist the student?

200

Rutgers faced this university in what is recognized as the first college football game.

What is Princeton University?

300

This online SAC resource provides students with guidelines about events, travel, catering, contracts, and more.

What is the Student Organization Handbook?

300

This is the required office attire for all Office Assistants during shifts.

What are a red polo shirt, pants/jeans with no rips, and a name tag?

300

This resource should be your first reference when you have a question about a Suitable form or process.

What are the How2’s?

300

A visitor asks a question that belongs to another Rutgers office. This is what you should do.

What is direct them to the appropriate office/resource?

300

Before Jersey Mike's put its name on it, Rutgers students knew the university's basketball arena by this name.

What is the RAC / Rutgers Athletic Center?

400

This Office of Student Involvement program provides students with opportunities to explore ways to get involved on campus and develop leadership skills.

What is Involvement and Leadership Week?

400

This is the necessary information you should collect from a caller before ending the call.

What are the caller’s name, where they are from, who they are calling for, and the reason for their call?  

400

These are three of the forms that can be found under the Event Workflow.

What are the Event Request, External Speakers/Co-Sponsors, Internal Details, Specialty Catering, and Ticket Sales forms?

400

A caller asks you to confirm whether a particular student is currently working in the office. This is how you should handle the request.

What is avoid sharing staff information and take a message instead?

400

This New Brunswick campus building houses a hidden, old-school bowling alley with manual pin-setting in its basement.

What is the Loree Building on the Douglass campus?

500

These two events, directly supported by Student Centers & Activities, officially welcome new students and kick off the year with a university ceremony followed by a carnival-style celebration.

What are New Student Convocation and Scarlet Carnivale?

500

This resource includes phone procedures, important contacts, student organization expectations/violations, and other information to use during shifts.

What is the Office Manual?

500

Student organizations must submit travel requests this far in advance, depending on whether their trip is over or under a specific distance.

What are 4 weeks for trips over 200 miles and 2 weeks for trips equal to or under 200 miles?

500

Two students approach you with conflicting accounts of the same issue and both want you to decide who is right. This should be your next step.

What is involve a manager or professional staff rather than make the decision yourself?

500

Rutgers microbiologist Selman Waksman won a Nobel Prize for discovering an antibiotic treatment for this major disease.

What is tuberculosis?

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