General Rhino
What is the typical sales process? (Hint: order of sales process)
1. BDR books a meeting
2. AE creates opp
3. AE close wins opp
4. EAM onboards or OM onboards (depending on account)
5. Onboarding goes to Partner Success
Who do we target?
We target property management companies, owners, operators and developers in multi and single family real estate.
What does the policy cover?
Rhino policies cover landlords for anything they normally would have deducted from a cash deposit. This includes (but is not limited to) late fees, loss of rent, damages, and final utility bills.
What are the different teams within the Revenue Org?
Partner Success, BDR, Account Executive
What type of business model does Rhino operate under?
B2B2C
What is a Lease up?
The process of taking a brand new development from vacant to fully occupied.
How long does it take for us to reimburse claims?
On average about 5 days plus normal claims processing time. The quicker the partner responds the quicker we can get it done
For PS/ AE: Where do you pull reports for partners or check up on partner health?/ For BDR: Where do you go to enter prospects into a sequence?
Tableau/ Outreach
From the Revenue Team: Product Knowledge training, fill in the blank: Rhino helps partners increase ___________ and decrease __________.
leasing velocity and bad debt
What are Concessions?
A sacrifice landlords make to attract renters (common ex - 1 month free)
What is the average pricing for a Rhino renter?
An average of $9 for every $1000 of coverage
What are the two types of spots we have in Highspot? Which is internal and which is external?
Revenue Team Resources (Internal) and Sales Collateral (External)
Who are our top 3 biggest competitors?
Jetty, Leaselock, Cash Security Deposit
What are the two goals of leasing and property management?
Maximize Net Operating Income (NOI) and Maintain or Increase Property Value
If a partner wants to use Rhino as a way of increasing coverage, what else must they do with the cash deposit option?
They must increase that cash deposit to 1:1 to match coverage with Rhino
What is Renters Choice Legislation?
Offers renters the option to use lower-cost alternatives in place of the traditional cash security deposits. Rental security insurance or payment of the security deposit over a series of no less than 6 monthly installments
What are our company values?
Believers, create choice, act with intention, community first, push forward
What Property Management Systems is Rhino fully integrated with?
MRI, RealPage, Rent Manager, Yardi, Entrata
What is 1:1 Coverage?
1:1 Coverage means that if the landlord wants $3,000 worth of coverage through Rhino they must match their traditional cash security deposit to $3,000.
What cities have we passed Renters Choice Legislation in?
Cincinnati, OH
Atlanta, GA