Safe Handling
What federal agency issues standards about PPE usage?
OSHA
Who is responsible for the safe operation of material handling equipment?
The equipment’s manufacturer
Employers
Employees
Describes the process of finding a better way of meeting customer needs?
Quality improvement
Designing a process that is capable of meeting quality standards is called:
Quality planning
What is the quality control system that focuses especially on eliminating waste?
Lean
What type of PPE is used to protect workers from falling objects?
Hard hat
Your power zone is located:
Above your knees and below your shoulders
The Japanese term, kaizen, means:
Continuous improvement
What type of audit is requested by someone from outside the company?
External audit
Quality Control is the process used to ensure that products meet or exceed customer expectations and are delivered _____________ and without damage.
On time
Which of the following types of PPE is used to protect the lungs against airborne dust or particles?
Respirator
Corrective maintenance is dealing with a malfunction __________ is has occurred.
After
What are the four steps in the PDCA cycle?
Plan, Do, Check, Act
The systematic examination of a quality systems carried out by an independent reviewer is called:
Quality audit
What are the basic four functions that are directly affected by quality control in any distribution center/ warehouse?
Receiving, Stocking, Picking, Shipping
Preventive maintenance is dealing with a malfunction ________ is has occurred.
Before
__________________ conditions such as heat, cold, noise and lighting do not affect workplace safety.
Environmental
What type of audit would be used to prove that a company quality program meets ISO 9000 standards?
Third-party audit
What type of audit is conducted by someone from within the company to ensure that a quality system is being followed?
Internal audit
___________ is a set of quality management tools that use a statistical data approach to reduce defects and improve and maintain quality.
Six Sigma
Operating checklists for equipment can be provided by the equipment's ______________ or by an ____________________.
Manufacturer, Employer
Using angled shelving, Using legs to push up the load, and Using team lifting describes:
Safe lifting practices
Which type of audit is requested by your manager?
Internal audit
Which part of the PDCA cycle involves identifying potential improvements?
Plan
A customer requested audit is an example of what type of audit?
External audit