Nets full of info
Stacks on stacks on stacks...of paperwork
Confident Confidentiality
100

How many DV primary clients did SafePlace serve in 2021?

What is 890?

100

These are records of the interaction with or progress of a client. They can cover success or failure and may include:

  • Documentation.
  • Service strategies.
  • Recount of conversations or appointments.
  • Requested follow-up by client or other staff.

What are case notes?

100

The identifier used when discussing clients over email

What is the Infonet Number?
200

Where are client forms located on the SafePlace drive?

What is the Direct Services - Forms folder?

200

The identifier used in the "First Name" field in NoteHouse

What is the Infonet number?

200

The document that is needed in order to discuss anything to do with a client and their case with any other service agency, representative or person, other than the client themself and other SafePlace advocates.

What is an ROI (release of information)?

300

How much of SafePlace funding is through grants from the Infonet data collecting agencies?

What is half of the agency budget?

300

This sudsy acronym helps remind us how to take clear, concise notes about clients.

What are SOAP notes?

300

This document lets clients know what to expect when accessing SafePlace services.

What is the Client Bill of Rights?

400

The timeframe in which client contact data should be input into Infonet

What is 2 business days?

400

Who gets tally sheets and CCFs with turnaways after they are entered into Infonet?

Who is Ellie?

400

A collection of all paperwork about a client, requestable at any time.

What is a scanned client file?

M
e
n
u