In what year did Joint Commission mandate hospital-wide patient safety standards?
2001
100
What is Quality Improvement?
System wide approach to maintaining quality
100
Why are errors less likely to be reported at the time of occurrence?
because of the fear of blame or punishment
100
What does ANA stand for?
American Nurses Association
200
Nurses must utilize what in order to incorporate evidence-based practices for improved quality and safety in the health-care delivery system?
Technology and Informatics
200
What are structured Care Methodologies?
Tools for tracking outcomes
200
To achieve safe patient care, a _____ __ ______ must exist
Culture of Safety
200
The ANA's Health Care Agenda is a policy that includes how many basic principles?
Four (4)
300
Name two forces influencing the current movement toward improved quality and safety.
Economics, Societal Demographics and Diversity, Regulation and Legislation, Technology, Health-Care Delivery and Practice, Environment and Globalization
300
What is Risk Management?
A process of identifying, analyzing, treating, and evaluating real and potential hazards
300
What are the four types of errors discussed in our textbook?
Near Miss, Adverse Event, Accident, and Medication
300
Name two well-known agencies known for supporting Quality and Safety
FDA, CMS, ANA, Joint Commission, U.S. Department of Health and Human Resources
400
What private, nonprofit organization, that was chartered in 1970 by the US government, has the role to provide unbiased, expert health and scientific advice for the purpose of improving health?
Institute of Medicine (IOM)
400
What is Continuous Quality Improvement?
Process that includes identifying and collecting data on "indicators", evaluating the data, and making the needed changes
400
The review of giving a patient the wrong medication is an example of what?
Root Cause Analysis; the process of learning from consequences
400
Name the three things a nurse must actively do in order to effectively influence change in the health-care system?
Become informed, Plan, and Take Action
500
Which two documents provide the framework upon which the 21st century health-care system is being built?
The Err is Human and Crossing the Quality Chasm
500
What is Quality Health Care?
Safe, Effective, Patient-Centered, Timely, Efficient, and Equitable
500
Joint Commission developed tools to offer healthcare organizations goals and strategies to prevent two things.
What are they and what are they based on?
Harm and Death; based on what has been learned from sentinel events
500
A blame free environment in which reporting of errors is promoted and rewarded