Safety
Hotel associates should always wear this item when handling chemicals or cleaning agents.
What are gloves?
What is a valid photo ID?
What are gloves?
In the event of a fire, associates should never use this to evacuate guests.
What is the elevator?
Associates should place this item near spills or freshly mopped areas to warn guests and coworkers.
What is a wet floor sign?
To avoid slip and falls, associates are trained to place these near wet floors.
What are wet floor signs?
If a guest reports suspicious activity, associates should immediately notify this department.
What is Safety and Security?
These protect your eyes from splashes when using cleaning agents or handling bodily fluids.
What are safety goggles?
Hotel associates should know the location of these, which are used to put out small fires.
What are fire extinguishers?
Footwear with this type of sole is recommended to help prevent slips in kitchens or housekeeping areas.
What is a slip-resistant (or non-slip) sole?
This safety practice requires associates to lift with their legs, not with their back.
What is proper lifting technique?
To prevent unauthorized access, associates should never do this with their key card or ID badge.
What is share or lend it?
What is a face mask or respirator?
This is the first step associates should take upon discovering smoke or fire.
What is pull the fire alarm or alert security/emergency services?
Associates should inspect these areas frequently, especially during bad weather, to prevent tracking in water.
What are hotel entrances and lobbies?
Before using any new cleaning product, associates must review this document for handling and emergency procedures.
What is Safety Data Sheet (SDS)?
When delivering items to guest rooms, associates should avoid entering unless this condition is clearly met.
What is the guests permission or invitation?
This PPE, often disposable, is worn over clothing to prevent contamination in high-risk cleaning situations.
What is a gown or apron?
The acronym "PASS" helps associates remember hot to use this fire safety tool effectively.
What is the fire extinguisher?
Before starting any mopping or cleaning, associates should do this to reduce foot traffic in the area?
What is block off or restrict access?
This type of training, often required yearly, prepares hotel staff for emergencies like fires, medical incidents, or natural disasters.
What is Emergency Response Training?
In a potential threat situation, associates may initiate this device to request emergency assistance.
What is the Panic Alert Device?
What is Personal Protective Equipment?
Hotel associates should guide guests to these safe areas during a fire evacuation.
What are designated assembly points or evacuation zones?
Reporting and fixing hazards like loose rugs or frayed carpets is a part of this type of safety culture.
What is pro-active or preventative safety?