How long do you remain sheltered in place during a Lockdown event?
Until the "All Clear" is announced (by member of Executive Team or designee)
During a power failure, after 4 hours, who makes the decision to close the affected program(s)?
CEO, or designee
What are two things you're listening for/noting while speaking with the caller announcing a bomb threat?
-Background noise
-Gender
-Type of language/tone (profanities, calm vs. anxious, etc.)
-Vocal characteristics (volume, lisp, raspy, disguising voice, accent, etc.)
-Exact wording of threat
-Length of call
-Phone number
What document should be kept at each employee's work station, near the phone?
803a Bomb Threat Information Sheet
What do the letters in the acronym CARE stand for?
Compassion
Accountability
Respect
Excellence
During a Lockdown event, can employees use physical means to restrict the movements of a Person Served (PS)?
No! We do not utilize restraints of any kind at Sound Community Services.
What power company would be contacted to report a power failure at 21 Montauk?
Eversource
Who should employees notify in the event of a bomb threat?
911, then your supervisor (and CEO)
What are the 7 types of Safety Drills?
-Bomb Threat
-Lockdown
-Fire Drill
-Natural Disaster
-Medical Emergency
-Evacuation
-Power Failure
How do you submit a CARE?
One answer required:
-Via SharePoint in the Core Values section
-Using link to SharePoint in Carelogic
-By scanning QR code found on Core Values posters (and elsewhere)
What does the acronym A.R.S.E. stand for?
A-Alert
R-Respond
S-Shelter
E-End
On the admin team, what step(s) should you take with your equipment when the power goes out?
-Save your work
-If you have a beeping battery pack, you can turn the beeping off by *****
Who gives the "All Clear" at the completion of the search for the bomb/bomb threat event?
Local law enforcement and search commander
Where do I find information, guidance, and instructions on how to conduct a Safety Drill?
-Policy #824 Safety Drills
-Sharepoint Forms: Powerpoint entitled, "Safety Drills and How to Complete Them"
Fill in the blank:
We exhibit _____ to each other, always leading by example.
Excellence
List 3 ways an employee can be notified of a Lockdown event.
1. Voice
2. OneCall (Telephone call tree system)
3. Intercom System
4. Teams
Where are generators located at the residential programs?
-Outside the program building
-In a locked container
Name 4 things to ask the person calling in a bomb threat while you have them on the phone?
-When is the bomb going to explode?
-Where is the bomb?
-What will make the bomb go off?
-What does the bomb look like?
-What kind of bomb is it?
-Did you place the bomb?
-Why did you place the bomb?
-What is your name (the caller)?
-What is your address (the caller)?
What are the 4 ways that you can conduct a Safety Drill?
-Live Action
-Tabletop
-Video
-Verbal Exercise
Fill in the blank:
We respect our teammates by being mindful of our intentions, fostering a _____________________.
Culture of kindness
What three things should you do inside a locked room during a Lockdown event?
1. Turn off lights
2. Close blinds
3. Silence cell phone(s)
How often are generators inspected and by whom?
-Annually
-Facilities Dept.
If a bomb is suspected of being inside the building, who is responsible for investigating?
Local law enforcement officials
Who completes the Critical Incident Report following an actual bomb threat, and by when?
-The employee who received the bomb threat
-Within 24 hours of the incident
By embracing our community's diversity, which Core Value do we exhibit?
Compassion