CAST Knowledge
What does PPE stand for?
Personal Protective Equipment
The NFPA Hazmat Diamond has four colored sections. Name all FOUR colors and what they represent.
Blue = Health
Red = Flammability
Yellow = Reactivity
White = Special Hazards
When using a Cotterman ladder, what must you always maintain?
Three points of contact at all times.
True or False: Workplace harassment only includes physical contact.
FALSE — Harassment includes verbal, physical, visual, and electronic/online conduct.
What is the FIRST thing you should do when you hear the fire alarm?
Stop what you're doing, leave belongings, proceed to the nearest exit and designated assembly point.
According to CAST, what must be completed before anyone enters a confined space?
A confined space entry permit must be completed and atmospheric testing must be done.
If you find a leaking package that smells like chemicals, what is the FIRST thing you should do?
STOP — do NOT touch it, evacuate the immediate area, and notify your manager / leadership immediately.
What should you check on a pallet jack before loading it?
Check the load rating plate — never exceed the rated capacity (typically 4,500–5,500 lbs).
Name TWO symptoms of heat illness that you should watch for in yourself or a coworker.
Heavy sweating, dizziness, nausea, headache, confusion, rapid heartbeat, muscle cramps, fainting — any 2!
How do you find out where the nearest emergency assembly point is on your first day?
Check posted evacuation maps near exits and break rooms, or ask your manager / safety team.
What is the procedure called that prevents unexpected startup of machinery during maintenance?
Lockout / Tagout (LOTO)
What does SDS stand for, and where can you find one at the site?
Safety Data Sheet — found at designated SDS stations, the safety office, or electronically.
According to the Tugger Demo video, what must you do BEFORE operating automated tugger?
Complete required PIT training/certification, perform a pre-operation inspection, and ensure the path is clear.
According to the Code of Conduct, what should you do if you WITNESS a violation?
Report it immediately through the Ethics Hotline, your manager, HR, or the reporting tool. Amazon has a non-retaliation policy.
What is the difference between an evacuation and a shelter-in-place, and give ONE example of when each would be used?
A: Evacuation means leaving the building immediately through the nearest exit to the assembly point — used during a fire or chemical spill.
B: Shelter-in-place means staying inside, closing doors/windows, and staying put — used during severe weather (tornado) or an external hazardous material release.
Name THREE types of Powered Industrial Trucks (PIT) you might encounter at a NASC site.
Forklift, Pallet Jack (electric/manual), Order Picker, Reach Truck, Tugger, Clamp Truck — any 3 count!
Name THREE of the nine UN Hazard Classes for dangerous goods.
1-Explosives, 2-Gases, 3-Flammable Liquids, 4-Flammable Solids, 5-Oxidizers, 6-Toxic/Infectious, 7-Radioactive, 8-Corrosives, 9-Miscellaneous
In the "How a Sorter Works" 3D walkthrough, describe the path a package takes from trailer to chute.
Trailer unload → Induction conveyor → Scanned/labeled → Main sorter → Diverted to correct chute → Staged for outbound
What are the THREE levels of heat illness severity, from least to most serious?
1) Heat Cramps
2) Heat Exhaustion
3) Heat Stroke
Name THREE types of emergencies the site should be prepared for.
Fire, severe weather, earthquake, chemical spill, active threat, medical emergency, power outage, flood — any 3!
According to CAST - Incident Reporting, what are the FOUR steps in the incident investigation process?
1) Secure the scene
2) Gather facts / evidence
3) Identify root cause
4) Implement corrective actions
A damaged package with a Class 8 Corrosive label is leaking onto nearby packages. Walk through the correct response steps IN ORDER.
1) Do NOT touch
2) Isolate / evacuate the area
3) Alert leadership & Hazmat-trained personnel
4) Refer to the SDS
5) Follow site spill response procedures
6) Document and report the incident
Name FOUR safety rules for proper pallet handling from the training video.
1) Inspect pallet before use
2) Never stand on pallets
3) Wear proper PPE
4) Stack evenly within height limits
5) Report damaged pallets
6) Proper lifting techniques
(Any 4 count!)
A coworker makes repeated unwelcome comments about another associate's appearance. The associate hasn't complained. What is YOUR responsibility?
REPORT IT — every associate must report harassment they witness, even if the affected person hasn't complained. Report to manager, HR, or Ethics Hotline. Bystander responsibility is Amazon policy.
You smell smoke but see no flames. No alarm has sounded. Walk through ALL correct steps.
1) Alert people nearby
2) Pull the fire alarm
3) Call emergency services
4) Do NOT investigate
5) Evacuate via nearest exit
6) Report to assembly point
7) Account for your team
8) Do not re-enter until cleared