General Safety Procedures
This is the first step a safety observer should take when noticing a potential hazard.
What is report it on BE SAFE log and in ASGARD
This is the most common cause of guest and associate injuries in a resort environment.
What are slips, trips, and falls?
This person should always be on duty at our slide to ensure guest safety.
What is a lifeguard?
The universal number to call in case of an emergency in the United States.
What is 911?
This is the most effective way to lift a heavy object safely.
What is lift with your legs, not your back?
The acronym PPE stands for this in workplace safety.
What is Personal Protective Equipment?
These should be placed around wet or recently cleaned floors to warn guests of potential hazards.
What are caution or wet floor signs?
This piece of lifesaving equipment should be easily accessible near all resort pools.
What is a life ring or rescue hook?
The first step when encountering an injured guest.
What is check for safety and call for help?
Associates should do this before using cleaning chemicals to ensure proper handling.
What is read the Safety Data Sheet (SDS)?
Associates and Guests should be reminded to follow this when using stairs.
What is hold the handrail and watch their step?
Uneven walkways, loose carpeting, and poor lighting can contribute to this type of hazard.
What are trip hazards?
Guests should be reminded to do this before entering a pool to avoid slips on wet surfaces.
What is walk, not run?
This device, used during cardiac emergencies, should be available in key resort areas.
What is an Automated External Defibrillator (AED)?
This type of training is required for all associates who will assist with an injured guest or associate.
What is First Aid/CPR AED training.
Safety observers and Manager walks perform these regularly to identify hazards and ensure compliance with safety protocols.
What are safety inspections or audits?
The best way to prevent slips in areas like kitchens and pool decks is by requiring associates to wear these.
What are slip-resistant or safety shoes?
This chemical is used to maintain water safety by preventing the growth of bacteria.
What is chlorine?
If a fire alarm goes off, guests should be directed to this.
What is the nearest emergency exit or assembly area?
Proper ventilation is important when using this type of cleaning product.
What are chemicals or disinfectants?
This is the best way to ensure guests are aware of emergency exits and procedures.
What is providing clear signage and verbal instructions?
Resort landscaping should be maintained properly to prevent these trip hazards.
What are exposed tree roots, cracked pavement, or loose gravel?
Safety associates should check this poolside feature to ensure it is secure and in good condition to prevent injuries.
What are handrails and ladders?
The recommended action for handling a chemical spill in a resort area.
What is evacuate the area and follow the Material Safety Data Sheet (MSDS) procedures?
If an associate is injured on the job, they must report it to this person immediately.
Who is their supervisor or manager?