Service Animals
This is the only two types of animals that can legally be recognized as service animals under California and federal law.
What are dogs and miniature horses?
This is the first number you should dial in case of a fire or medical emergency.
What is 911?
All resort employees are required to wear these for identification.
What are name badges
Employees should wear this type of footwear to prevent slips and falls.
What are non-slip shoes?
Guests are advised to report lost items or safety concerns to this location.
What is the front desk or security office?
True or False: California law requires service animals to wear a vest or have a certification card.
What is false?
These devices are located throughout the resort and are used to extinguish small fires.
What are fire extinguishers?
These surveillance tools monitor the property and help deter criminal activity.
What are security cameras?
This is the term for the process of identifying and correcting potential hazards before accidents occur.
What is a safety inspection? or BE Safe log
This brightly colored sign warns guests about wet floors.
What is a caution or wet floor sign?
Unlike emotional support animals, service animals are required to undergo this to assist individuals with disabilities.
What is specialized training?
This piece of equipment, used in medical emergencies, is marked by a heart symbol with a lightning bolt.
What is an Automated External Defibrillator (AED)
Guests should store valuables in this secure location available in their rooms.
What is a safe?
When lifting heavy objects, employees should bend at these instead of their waist.
What are knees?
To ensure pool safety, guests must adhere to this policy regarding children.
What is children must be supervised by an adult?
These two factors determine whether a miniature horse qualifies as a service animal under California law.
What are the animal’s size and weight, and its ability to perform the task?
When this type of alarm is activated in a room and displayed on our panel in blue, it requires evacuation of the room the rooms adjacent to the signaled room and reentry cannot be allowed until the room is cleared by.
What is a CO alarm and the Fire Department.
This term refers to unauthorized individuals attempting to enter restricted areas of the resort.
What is trespassing?
This safety equipment must be worn when working with hazardous chemicals.
What are gloves and goggles?
This type of bracelet or keycard is often used to identify resort guests and grant access to amenities.
What is an RFID wristband or room keycard?
Under the Americans with Disabilities Act and California law, service animals are allowed in these types of establishments.
What are all public places?
Resort safety teams conduct this type of regular drill to ensure preparedness for emergencies like fires or earthquakes.
What are evacuation drills?
The security team uses this type of log to document incidents and maintain a record of events.
What is an incident report or MS Shift event log.
These slogans are used daily at the resort to encourage safety and remind associates of best practices.
What is the safety tip of the day?
In case of a guest injury, staff should follow this procedure before medical professionals arrive.
What is providing basic first aid?