SAG / SLP Staff
Who is the current AVP of the Strategic Lending / Escalations team?
Josefina Lopez
How many years has Angie Hernandez worked at TCU?
36 years.
What does the acronym FDCPA stand for?
Fair Debt Collection Practices Act
What solar instillation company changed its name to Pink Energy?
Powerhome Solar changed its name to Pink Energy April 12, 2022
What is the name of the company that handles Tech CU's early stage collections?
Southwest Business Corporation (SWBC)
Of SAG's current staff who has been in SAG the longest?
Nia Aquino
Started in SAG in 2016
Does Veronica Padilla have a pet dog or a cat?
Dog, she is very allergic to cats!
What does the acronym FCRA stand for?
Fair Credit Reporting Act – It’s a federal law that regulates the collection of consumers' credit information and access to their credit reports.
Name 3 of the top 5 states with the largest Tech CU's solar loan footprint?
1) California (37%)
2) Texas (10%)
3) Florida (7%)
4) Arizona (7%)
5) Colorado (4%)
At what days delinquent is a solar loan charged off?
at 180 days delinquent.
What State does Genevieve Hernandez live in?
Texas
What State did Victor Fragoso live in before joining Tech CU?
Colorado
According to the FDCPA when is time frame when a collection call may be placed to a debtor?
After 8 o'clock AM and before 9 o'clock PM based upon the local time of the debtor's location.
When does a solar loan re-amortize to account for tax rebates or other principle reductions?
A solar loan will re-amortize after seventeen (17) months to account for any reduction to the principal balance of the loan made during the period, including any amount related to tax credit or rebate received by the Borrower
A Non-Hardship deferment will defer a solar loan for how many months?
Up to six month's
What is Diana Orduno's favorite NFL football team?
*** Double Point Question ***
San Francisco 49'ers
Who in our executive leadership team recently wrote and performed a song for their daughters wedding?
Doug Stoveland is an accomplished guitar player and recently wrote and performed a song on his guitar at his daughters weeding.
Name the three major Credit Reporting Agencies.
The three major credit reporting agencies in the United States are:
TransUnion, Experian and Equifax
What does then acronym "PTO" mean in the solar industry?
PTO means 'Permission to Operate.'
It signifies obtaining approval from your utility company to use your newly installed solar panels and link them to the power grid.
What are the names of the two professional ice hockey team teams that Tech CU sponsors?
San Jose Sharks and San Jose Barracuda
What is Marcus Miller's favorite NFL football team?
The Seattle Seahawks-Chickens
Who in our executive leadership team is an accomplished oil painting artist?
Jeannine Jacobsen, our Chief Operations Manager loves painting and is very accomplished!
Before a Lender can dispose or a repossessed vehicle what letter must be sent to the borrower?
NOI, or Notice of Intent to Sell Property notification.
In the solar industry the acronym NEM stands for what?
*** Double Point Question ***
NEM stands for: Net Energy Metering.
Net Energy Metering (NEM) is a rate option that allows customers to receive a credit for the surplus electricity supplied to the electric grid.
In the state of California how many day's delinquent must a real estate loan be before foreclosure proceedings can begin?
120 days delinquent.
Lenders are required to wait until the loan is at least 120 days delinquent before starting the foreclosure process.