Sage Intacct Payroll
Come to Me When
Data Design
Partnership Reminders
Misc
100

What is the label that Sage uses for this partnership?

Sage Intacct Payroll Powered by ADP (SIPR)

100

Who should I go to if I need help with escalating an item internally? (Tax, DSC, etc.)

My Implementation Leader

100

What is a Dimension? 

A Dimension is a data field

Such as departments, locations, etc. used for labor allocation

100

Do we set our clients up for Direct Debit of Fees?

No, the client is billed by Sage directly, not ADP

100

Who are the sales leaders over the SIPR program? 

Ryan Russo, Kacie Ortiz, and Joe Brtalik (VAR DMs)

200

Who do our clients receive their invoices from for their services?

Sage

They bill our clients with one consolidated invoice for Sage & ADP services

200

Who should I reach out to if I need client contact information? 

Sales DM

200

Who determines the dimensions with the client? 

Sage 

They align on the client's specific dimensions before our project begins

200

When should general ledger be involved in the implementation process? 

From the very beginning!

It's crucial that GL is involved from the start so that time, payroll, Sage, and GL are all on aligned on the necessary setups.

200

What should I do if I need additional business sold to a client? 

Submit a request with the Additional Business Smartsheet form

300

A ____ is a professional group that works directly with our clients as an advisor between Sage/ADP and themselves.

Value Added Resellers (VAR)

300

Who should I reach out to if I have a concern about a VAR?

ERM (Shaniqua) and Project Manager

300

What should I do if we do not have Dimensions for our new client?

Pause the implementation until dimensions are received

300

When is the 1J billing triggered in HCMWeb? 

After payroll go-live

300

Who should be invited to the Data Design call? 

ADP Implementation team, the Client, and VAR (if applicable)
400

Which group in ADP services our Sage partnership clients after implementation? 

The 1M Channel Support team services all SIPR clients

400

Who should I reach out to if I have configuration questions? 

ITL

400

Which implementation call brings together all stakeholders to align on client setup info and integration flow in Intacct?

Data Design Call

400

True or False:
We can discuss billing questions with our clients

False! 

All billing inquiries should be directed to the ERM & Sage. See the Sage Playbook for more details

400

Who should be invited to the SIT call? 

The ADP implementation team, sales, the VAR (if applicable)

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