Setting up your day
RWC Specialty Departments
RWC Facility
Just as important
RWC Platforms
100

The platform we use to communicate with the in house team. 

What is Tiger Text (Tiger Connect)?

100

Dr. Bugman, Dr. McCoy, Dr. Glerum and Dr. Lombaert

Who is our Surgical department?

100

The city in which our facility is located.

What is Redwood City California?

100

Our Boarded Dentist.

Who is Dr. Joo?

100
On this platform we might set the disposition as miscellaneous.

What is Five9

200

The platform we use to answer and make phone calls.

What is Five9?

200

Drs: Kaufman, Roberts, McClain, Gelatos, Suchowersky, and Reinker.

Who is our Internal Medicine Department?

200

The only type of pets we see.

What are Dogs and Cats. 

200
You can depend on Kayla and Razel to help you in this department.

What is the Pharmacy?

200

Using this platform I might seek advice to pass along to a client on the phone. 

What is TigerText?

300

Our email platform.

What is Outlook?

300

Dr. Lau and Dr. Rozental

Who is our Neurology Department?

300

This department does not require a deposit before coming in for a visit.

What is the Emergency Department?

300

She is not a DVM, but this department boasts a water treadmill.

What is Physical Rehabilitation?

300

This platform allows me to seek existing medical history, schedule appointments and send records. 

What is ezyVet?

400

The name of our Practice Management System (PIMS/PMS)?

What is EzyVet?

400

Dr. Marker and Dr. Sogame.

Who is our Oncology Department?

400

Erika Dokman.

Who is the Hospital Manager?

400

This Internist also offers Acupuncture

Who is Dr. Noelani Reinker?

400

This platforms helps me set up my day so that I know which Departments are here and who is supporting it. 

What is When2work?

500

The in house Redwood City team schedule.

What is When2work?

500

Our Cardiologist.

Who is Dr. Silverman?

500

Dublin, Campbell, Concord,  and San Francisco.

What are the other 4 SAGE locations?

500

When needing to email an inhouse team member this is who we reach out to first.

Who is Ami and Jenn?

500

We are all responsible for making sure that this platform is checked multiple times a day during our respective shifts. 

What is Outlook emails?

M
e
n
u