Cat 1
Types of personal/individual accounts
What is
Prime Savings, Advantage Savings, Advantage Senior, E-Advantage Savings, Star Savers, Bonus Savings, Team Savings, Prime Chequing, Team Chequing
Account opening requirements (Adults)
What is,
Valid photo ID, proof of address, Tax Number, proof of income
Converted from merchant bank to commercial bank in
What is 2009
Pick another number :)
Pick another number :)
3 types of Non Static questions
Recent Deposit/Payment to your bank account
Recent debit/withdrawal from your bank account
Recent merchant your card was used and the amount
Recent/current balance on your bank account
An ATM where the debit card was used and the amount
Chose someone to answer the next question
Savings account specially designed for tech-savvy individuals.
What is eAdvantage Savings Accounts?
4 types of Static verification questions
DATE OF BIRTH, Joint holders’ name, Address
Tax Registration Number (TRN), Domicile(home) branch, Middle name/initial, The age of the client (last resort
Minimum to Open Prime Savings Account (JMD):
What is $5000.00?
Thank you for being apart of the ACI Family
Sagicor Bank’s transactional account specially designed for the managing of the individual’s day-to-day activities.
What is Advantage Savings
Number of questions required for verification
What is 4?
Interest rate is depended on individual and pool deposit and no debit card is provided to customers,
What is Bonus savings account
4 benefits/ features of the Senior Savings Accounts
Available to individuals ages 60 and over, Interest is calculated daily and credited monthly using a tiered, system, Higher interest rates on higher balances, deposits free, First 3 in-branch withdrawals per month are free, branch per debit charge of $98.90, 50% off the following in-branch transactions, Existing Safety Deposit Box or Safekeeping fee
Manager’s Cheque, o Standing Orders, o Outgoing Wire Transfers, detailed electronic statements are provided monthly, Direct deposits, standing, instructions and sweeps are allowed.
Free online banking & bill payment facilities, Daily ABM cash limit up to $50,000.00 & POS transaction limit up to $100,000.00, JDIC Insured (1,200,000
Branch was closed and is now used to serve business clients as a Business Resource Centre.
What is half way tree branch?
Greeting
Thank you for calling Sagicor my name is _____ how may I help you today?
Types of business accounts
What is business savings, business Advantage and business chequing?
$345.49 (JDM) or $2.97 (FCY)
What is Maintenance Fee for Advantage Savings?
3 types of credit facilities
Personal Loans (Secured & Unsecured), Debt Consolidation Loans, Overdraft/Line of Credit, Car Loans, Mortgage Loans, Special Loan
A transaction that can be found on the account within 3 months of the interaction (call/chat) date.
What is recent transation?
Unique product that offers no monthly fee, free in-branch deposits, 3 free in-branch withdrawals and 50% off some in-branch services
What is Advantage Senior Savings Accounts?
Account designed to engage minors and their parents/guardians in the development of good savings habits.
What is Early Advantage Savings Account
Rebranded to the Bonus Savings.
What is the Prime Plus product?
The account allows individuals the flexibility of a chequing facility for one low monthly fee. The account also pays interest on a tiered basis and is credited monthly.
What is business account?