Nonverbal
What do you do when you first meet a client?
give them a firm handshake.
What is the first thing you say to a client.
Your name
What is the Sales tax in P.A.
6%
Do they dress professional?
Yes
What are the two main points we talked about in our project?
Verbal and Nonverbal
Three factors to being good at sales?
Individual skills/ Characteristics
Job characteristics and how they understand other salespeople
Interactions with other sales organizations
what are the 4 main types of personalities a client may have?
Eagle, Parrot, Dove, Owl
Is there any sales tax in Delaware?
No
Do they always work in a suit and tie type of business?
No
What was one skit we showed that was showing nonverbal.
Hand shake/ Greeting a client
What percentage is your body language for nonverbal?
55%
What does verbal communication increase?
Motivation
How much percent of sales calls do you think end up failing?
89%
Do you need to have a college degree for sales?
No most do not but it looks better.
What was the title of our power point?
Sales Communication
What is good nonverbal communication?
eye contact, firm handshake and good posture
What is bad verbal communication?
Not being professional when you speak. Acting like you are talking to your friends.
The biggest sales company in the United State?
Walmart
What is a sales manger objective?
Managers set individual monthly and quarterly targets within an overall revenue objective.
How many references did we have?
10
What is nonverbal definition?
it is not involving or using words or speech.
What is verbal definition?
it is relating to or in the form of words.
What is sales in business terms?
A sale is a transaction between two parties where the buyer receives goods (tangible or intangible), services, and/or assets in exchange for money.
A key objective for sales representatives?
A key objective for sales representatives is to achieve the revenue targets set by sales managers.
How much is the project worth?
250 points