Scores & Ratings
Methods of Handling Objections
Products & Services
Quality
Random question
100

 Predicts the likelihood of your company ceasing business without paying all creditors in full, reorganizing, or obtaining relief from creditors under state/federal law over the next 12 months

What is the Financial Stress Score

100
offering a different product in place of another item
What is substitution method
100

-Can submit unlimited trade

-Gain competitive insight on your top 25 competitors

Help evaluate the business credit of your suppliers, partners, and competitors with 5 business credit reports– ( Credit reporter )  

What is Credit Essentials

100

What Statement do you have to make within the first 10 seconds of your call

What is I am on a monitor line statement

100

Which D&B member was on the Ellen Game of games show?

Me ( Rachel Lindsay lol. Season 4 Episode 2)

200

Is a dollar-weighted index. It measures the timeliness of your company's historical payments to vendors based on the total number of payment experiences in D&B's

What is the Paydex score

200
turning customer objections into reasons to purchase the item.
What is the boomerang method
200

Customer will receive unparalleled expertise for monitoring and building your business credit profile from a dedicated business credit specialist.

What is Concierge

200

Basic updates takes 3 to 5 business days. True or False?

FALSE updates take up to 5 to 7 business days

200

Which two U.S. states don’t observe Daylight Saving Time?

Arizona and Hawaii


300

Helps you predict a supplier's potential for ceasing business operations or becoming inactive in the next 12 months. Also provides insights if a company can rely on your good and services.

What is an SER score (SUPPLIER EVALUATION RISK)

300
acknowledging the objection and offset the objection with other features and benefits
What is the superior point method?
300
You can view update basic information and add in company financials for FREE

SUPER 7's

What is Duns Manager

300

Duns number are like a Social security number. True or False

False, a Duns number is a unique identifier number that D&B provides. 

300

What was the first toy to be advertised on television?

Mr. Potato Head

400

Predicts the likelihood that a company will pay in a severely delinquent manner (91+ days past term) over the next 12 months, seek legal relief from creditors, or cease operations without paying all creditors in full over the next 12 months based on the information in D&B's database. A severely delinquent firm is defined as a business with at least 10% of its dollars 91+ days slow

What is the Delinquency Predictor score

400
when the customers objection is off of misinformation
What is denial method?
400

Be found where consumers search online            Help improve the customer experience and build trust with a consistent web presence                Stand out from the competition by adding expanded details to enhance your Company                    Profile on the D&B Business Directory                Help gain new customers and increase sales while saving time and resources managing your online identity

What is Business listing

400

What Statement has to be made on most of our calls when discussing products and services. 

Trade Statement:

Trade Reference submissions are subject to qualification, verification, and acceptance by D&B®. There is no guarantee that trade will be accepted or affect scores and ratings or the report. In addition, if a qualified reference does not respond, or provide necessary information to  D&B, your reference cannot be added

400

Which of Shakespeare’s plays is the longest?

What is the Hamlet

500

Proprietary analytics to compare the most predictive business risk indicators and deliver a highly reliable assessment of the probability that a company will go out of business, become dormant/inactive, or file for bankruptcy/insolvency within the next 12 months

What is the Viability Rating

500
using another customer to give a testimony about the product
What is third party method?
500

-Linked up with the website platform to enhance to traffic you are already getting.                                 -Its a trackable platform so you can track productivity                                                  Expose the brand to more people                          Selecting your target audience                          Customize add however they want, color, logos, phone numbers, hours of operation                           Over 60 different platforms, mobiles or map device

What is REV UP!!

500

Having a great credit report will potentially open up opportunities to customers in getting any contract they want and credit 

False, we cannot speak on behalf of another company. 
500

How many of Snow White’s seven dwarfs have names ending in the letter Y?

Dopey, Grumpy, Sneezy, Sleepy, Happy

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