Nissan Frontier
Hyundai Santa Cruz
Sales process
Things that make managers Angry
Fun Facts/Random
100

How much is the PRO premium pack on the 2022 Nissan Frontier?

What is $2790

100

How many trim levels are there for the 2022 Hyundai Santa Cruz? 

4

100

What is a good trial close question? 

"If I could make everything right, would you take this vehicle home today?" 

100

What is the most important document of the deal jacket? 

What is the credit application

100

What is the credit score of a man around the age of 60-65 wearing NB shoes? 

750+ :D

200

How many color options are there on the 2022 Nissan Frontier? 

9

200

What is the towing capacity for the 2022 Hyundai Santa Cruz? 

3500 lbs

200

Give me 3 examples of a micro-commitment

ANY 3 questions that get the customer say "YES" or agree with you, committing them to the vehicle. 

200

Who should drive off the lot and why? 

What is the salesperson? 

Liability purposes. 


200

When _____ exceeds price you have a sale! 

When____ exceeds value you typically don't! 

Value 

Price

300

What are the engine specifics for the 2022 Nissan Frontier? 

3.8 L v6 310 HP 281 lb-ft torque 

300

What are the engine options/Specifics for the 2022 Hyundai Santa Cruz? 

2.5 L GDI-MPI 191 HP/181 lb-ft . 

2.5 L turbo 281 HP/311 lb-ft . 

300
The actual product used when wanting to emphasize selling points
What is sales aids?
300

Can 610 credit score finance a 2003 with 150,000 miles? 

What is NO! 

300

What is the oldest state and what year did it enter the union? DAILY DOUBLE 

Delaware 1787

400

What is included with the Technology Package for the 2022 Nissan Frontier 

What is: Lane Departure warning, Blind spot warning, rear cross traffic alert, Rear Sonar, Rear Auto Break, High beam assist, intelligent cruise control, Traffic Sign Recognition. 

400

How many color options are there on the 2022 Hyundai Santa Cruz? 

6

400

Do you find out down payment/credit history BEFORE you pick out a vehicle or AFTER? 

What is BEFORE

400

Why do we include the picture of the VIN in the deal jacket? 

What is: To make sure we sell the customer the right car! 

400

What year were the first Air Jordan sneakers released? 

1984

500

What is trim has the highest towing capacity on the 2022 Nissan Frontier? 

King cab 4x2 S...6,720 lbs 

500

What is included with the activity package for the 2022 Hyundai Santa Cruz? DAILY DOUBLE 

Tonneau cover, sunroof, rear sliding glass, 115v inverter in bed, dual c-channel utility tracks on bed side rail system with cleats for each side, LED bed lighting, LED maplights, 10.25 inch digital gauge cluster, wireless charging. 

500

What is the road to the sale? 

What is: Meet and greet, fact finding, product selection, product presentation, product demo, trial close, write up, negotiate and close, turn to finance, follow up. 

500
What is the most frustrating thing for a customer? 

A salesperson not knowing their product. 

500

Which bone are babies born without? 

What is the knee cap

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