This is a way for you or your manager to listen in on calls.
What is a Y-connect
100
Our GTM strategy indicates that our customers' ultimate goal is to establish this
What is a Modern, Enabled IT Organization
100
This type of maintenance allows upgrade rights, training vouchers and planned service days
What is Software Assurance
100
This internal term describes how we at Softchoice categorize our products and services
What are the Softchoice Super Categories
100
The term DDOS attack stands for
What is Distributed Denial of Service attack
200
This type of question that is used to elicit facts and goals
What is a circumstance question
200
Enhancing mobility is aligned to this customer journey
What is Enabling End Users
200
This license gives access to applications like Windows Server, Exchange Server & Sharepoint server
What is a CAL
200
Softchoice's 2 founders are
Who are Jone Panavas & David Holgate
200
When following the wire, this category follows Client Hardware
What is Client Software
300
THIS + Customer Service = Customer Loyalty
What is stickiness
300
Modernizing the datacenter is central to this customer journey
What is Enabling Hybrid IT
300
This is Microsoft's key market trend
What is the cloud (Microsoft Azure)
300
This is the name of Softchoice's internal portal that houses our marketing and sales collateral
What is Retriever
300
This software must reside on a server to enable virtualization
What is a hypervisor
400
The number one thing customers want is
What is new ideas
400
The term POV stands for
What is Point of View
400
This product is not included in the Core CAL Suite
What is SQL Server
400
Name the three available managed services packages Softchoice offers
What is Keystone Essentials, Keystone Monitor and Keystone Complete
400
There are three cloud delivery models. These include
What is IaaS, PaaS and SaaS
500
This type of question helps you to identify explicit problems
What is a Challenge Question
500
This term describes property owned by a person/company with value
What is an asset
500
Open Business, Open Value, EA, MPSA...these are all types of
What is Microsoft's licensing programs
500
This team of people supports Softchoice's sales teams, and gets onto calls with you and your customer
What is the Presales team
500
"A set of business practices that join financial, contractual and inventory functions to support life cycle management and strategic decision making for an IT environment" this definition describes this Softchoice service