Show me the money! Consultants earn this amount for each qualified transfer
What is $3
How long? Flatbill is a contracted rate plan for this many months
What is twelve months
Prepay customers are not required to pay this for service
What is a deposit
Paperless Billing is not available for these accounts
What is Prepay
Smart Usage recommends avoiding the simultaneous use of these to reduce usage
What are major appliances
It may feel like an eternity, but a qualified transfer is a call that lasts this long
What is 90 seconds
At the end of the commitment period, Flatbill customers will see this on their bill
What is a renewal offer
Prepay allows customers to better manage their budget and this
What is energy usage
Paperless billing customers will no longer receive this after enrollment
What is a paper bill
Demand is the highest use of this in an hour
What is energy
Vivint assists customers in selecting and ordering these services
What is Home Security, Cable, Internet, and Natural Gas
Not to be a killjoy but if there is an early termination, customers may be responsible for this
What is a settlement amount
Prepay customers don't have to worry about this charge if the service is disconnected
What is a reconnection fee
This is how much it costs to enroll in Paperless Billing
What is zero
Consultants are required to issue this when a customer enrolls in Smart Usage
What is a Miscellaneous Call Center Adjustment WFM
A consultant can earn additional incentives if a customer is transferred here
What is the Home Security Division
Consultants can use this tool to determine Flatbill eligibility
What is the Product Portal
We should never offer this option to customers enrolling in Prepay
What is Paperless Billing
Customers are required to create this in order to view their bill
What is an online profile
The average Georgia Power customer uses about this much demand
What is 7 kw
New Vivint offers generally include a choice of these
Flatbill and Flatbill First Year take these out of your energy bill
What are the highs and lows
Signal Strength and meter availability are tested on this day of the week
What is Tuesday
Customers will receive an email reminder for their bill blank days from the bill due date
What is five days
Smart Usage customers should shift summer energy usage away from this time period during the summer
What is 2:00pm to 7:00pm