Enshallah
Following up with web leads within ____ minutes, you’re ____ times more likely to convert them.
a. 20 minutes, 50 times more
b. 5 minutes, 9 times more
c. 30 minutes, 2 times more
d. 15 minutes, 3 times more
b. 5 minutes, 9 times more
What has a face and two hands but no arms or legs?
Clock
PSI Middle East has been headquartered in the United Arab Emirates since....
1999
What is the ideal outcome of negotiation?
Win win for both parties
How can you prepare for a negotiation?
Know your BATNA and WATNA (variables)
Remembering key phrases and ideas to keep your interests clear
Know the client; previous business/achievements in the media/who they currently work with now
Have an agenda (Shopping list and cost benefit analysis)
Phone calls - ___% of customers remember you by the tone of your voice vs. what you said.
a. 25%
b. 50%
c. 67%
d. 83%
d. 83%
What belongs to you but is used more by others?
Your name
When was the PSI Professional Development Breakfasts launched? These are an opportunity for our community to come together and attend an engaging and thought provoking interactive workshop on a topic of interest.
Launched in 2001
True or False: Negotiation is mostly used to purchase things from other people.
False
True or False: Once both parties determine the end goal they should explore different solution to reaching that goal.
True
What percentage of customers buy a vehicle because they trust & respect their salesperson.
a. 21%
b. 71%
c. 56%
d. 89%
b. 71%
What gets more wet the more it dries?
A towel
PSI Services globally deliver how many million assessments each year?
13 million
True or False: Negotiations can lead to a positive or negative outcome depending on how it is handled.
True
BATNA stands for....
Best Alternative To a Negotiated Agreement
What percentage of customers DO NOT know the name of the sales person 1 year after the sale?
a. 90%
b. 82%
c. 75%
d. 65%
b. 82%
Who makes it does not need it. Who buys it does not use it. Who uses it does not know it.
Coffin
State 4 services PSI offers.
Assessment Centre Tools and Services
Personality and Ability Assessments
Situational Judgement Tests
360 Surveys
Organisational Engagement Surveys
Video Interviewing
Virtual Assessment Centres
If the two parties don't reach a compromise what outcome is likely to happen?
Lose lose outcome for both parties
What does WATNA mean?
Worst Alternative To a Negotiated Agreement
_____% of email recipients open emails based on the subject line and nothing else.
a. 35%
b. 80%
c. 51%
d. 65%
a. 35%
What kind of coat can only be put on when wet?
Coat of paint
PSI is proud to represent how many International Test Publishers across the GCC to deliver a suit of world-class programmes and products.
12
What are two things to consider when approaching a negotiation?
Variables and their priority
Timing
Cultural differences
The other party's budget
Competition
How compatible your services are to their requirements
What is one of the first things you should try to do when you meet a client for the first time to negotiate a tender?
Build a rapport - people buy people.