Classes/Pilates
Foundational level
What is a 1.0 class?
A 30 day written notice
What is our cancellation policy?
5 minute policy
What is the latest you can join a class?
Club Pilates Rug
What is always clear of debris?
objection, membership, goal
What is an OMG?
Classes we recommend for beginners
What is Reformer Flow 1.0 and Center and Balance?
A $100 fee
What is the early termination fee?
Milestone we celebrate
What is 100,250,500, and 1,000?
An item with no tags and purchased 36 days ago
What is a retail item that cannot be returned?
Person to Person notes
What is where we document a prospects objection and notes after an intro?
Needs Instructor Approval
What is a level 2.0 or 2.5 class?
90 days
What is the initial term of all membership agreements?
April 1st
What is new member fees are going up. Enrollment $149, late cancel $15, no show $20, and freeze fee $25 monthly.
text/email every 30 days
What is a cooled off lead?
What is the liability waiver?
Begins at a 1.5 level
What is CP F.I.T, Suspend, Cardio Sculpt, and Control?
14 days
What is how much notice we need to put a freeze on a membership?
A day in December
What is the only time of year we can sell annual memberships?
1 for every 3-4
What is proper staffing for an intro class?
The lightest spring tension
What is a blue spring?
How to save a membership
What is offering a freeze or downgrade?
Recording a referral
What is put the name of the referral under their profile in general - edit profile - referred by member?
14 days on the rack
What is when I can use my employee discount
45 seconds or less
What is how long an intro pitch should last?