Operations
At what point would you remove a no-show appointment from the scheduler.
What is never, it will be automatically be removed at midnight.
NVIs Vision, Mission and Core Values are the foundation of our success. We believe
What is a product production plan, ie package?
What additional feature is included when Mirrorcal is applied to a lens.
What is Backside AR?
A patient's glasses should touch at 3 points only, they are; _____, ______, and ______.
What is the nose, the right temple and the left temple?
This is now required for any order that utilizes a patient's frame that was purchased on a previous date or from a different optical provider.
What is POF Handling Fee?
Sales associates earn 1% commission on all eyeglasses sold, when the store meets or exceeds the Eyeglass department sales budget for the two-week incentive period you earn this additional percent.
What is .5%?
This is included in the pricing on every lens listed on the lens mat, while it cannot be applied to anything billed to managed care, it is required for any lens above our introductory offer and comes with UV protection, scratch coating and a warranty.
What is a package?
This is step 1 when measuring a seg hgt in any multifocal lens, it ensures accuracy in RX placement.
What is preadjust the frame?
This is the only lens material that a fashion tint cannot be applied to, nor is it available in Bluelight.
What is Hi-index?
The number of Purchasers (at the same time of an exam or within 30 days of the exam) divided by the total number of exams seen on that day generates the formula for this.
What is Exam Conversion?
This COATING which has been known to drastically enhance someone's capability to SEE better and be SEEN better. Clarifying vision especially nighttime driving, Camera flashes, and surfaces that produce glare and reflection.
What is Anti Reflective Coating?
In addition to Gray and Brown we now offer these new exciting colors options.
What is Amethyst, Sapphire and Ruby?
This step is required when ordering a safety part ala cart to ensure it is sent to your store.
What is contact Store Support to rush pick the order?
This step is crucial to ensure every order processed is input accurately and cashed out correctly.
What is a double check?
Polycarbonate lenses have many beneficial features including built-in UV protection, durability and being significantly lighter than a plastic lens, it also boasts this percentage reduction in thickness.
What is 22%?
Prism is used to treat multiple conditions such as muscular imbalance and eye alignment issues, when a multifocal RX calls for prism, you must reenter the prism into the order screen to sell this range of vision lenses.
What is Reading?
NVI is focused on the GUEST experience being delivered 100% of the time. _____ is the most important step as it ensures every patient is able to see their best to live their best.
G.U.E.S.T.
Greet, Uncover, Educate, Secure and Thank.
What is uncover?
PAL is the acronym for this lens.
What is Backside AR?
OD and OS are abbreviations used to represent the right and left eye; it is Latin for Oculus _______ and Oculus ________.
What is Dexter and Sinister?
On the high seas pirates regularly used these to help them accommodate their vision quickly while fighting above and below deck.
What are eye patches?