Vocabulary
Objectives
Previous vocab
100
A written report that documents a sales representative visit with a customer, including the purpose and outcome of the visit.
What is a call report?
100
To help customers make satisfying buying decisions.
What is the purpose of the selling function?
100
This is the market you are targeting or a particular group of consumers at which you target a specific product.
What is the Target Market?
200
A dollar or unit sales goal set for the sales staff to achieve in a specified period of time.
What is a sales quota?
200
To create ongoing, profitable relationships with customers.
What is the goal of the selling function?
200
The total number of product lines that a company offers to its customers. For example, a small company may sell multiple lines of products.
What is the product mix?
300
To join by means of a computer and any other entity, such as a printer or human operator.
What is interface?
300
It establishes the guidelines and policies under which sales people function. Sales managers plan, organize, and control the sales function.
What is the role of sales management in the sales process?
300
Allows you to adapt to changing circumstances.
What is flexibility?
400
A system that involves finding customers and keeping them satisfied.
What is the customer relationship management?
400
The marketing concept comes alive in the sales function with the help of emerging trends and technology
What is the relationship between selling and the marketing concept?
400
Guidelines for a good behavior; the basic moral values and principles that guide the behavior of individuals and groups.
What is ethics?
500
Specialized vocab used by members of a particular group.
What is Jargon?
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