4s, 5s, and 8s
We want to have and maintain a great what?
Attitude
How much is the base plan with autopay?
$50
AIR
Acknowledge, Impulse, Resume
2
How much is the autopay discount for Verizon?
$10
People want what people have is called...
Jones Effect
How much is the premium plan without autopay?
$80
FORDS
Family, Occupation, Recreation, Dreams/Dogs, Sports
What does BYOD stand for?
Bring your own device
How much is the ACP and Verizon Forward discount for customers?
What is step 5 of the conversation?
The Rehash
How long are the price guarantees for the base and premium plans?
2 and 3 years
LOAs
Law of Averages
What is an IMEI
The identification number of a cell phone
How much cheaper is the bill for a customer that has 3 lines with Verizon and receives an appreciation discount?
$25
Icebreakers go into which part of the conversation?
The Introduction
When can customers redeem NFL Sunday Ticket?
After they plug the box in
KISS
How much is 1 line with Verizon with autopay and before taxes on unlimited plus?
$80
True or False: The autopay discount applies to credit cards.
False
What is sense of urgency?
The benefits of signing up now
What is the name of the 5G Internet Gateway?
The askey/ the arcadyan
ACP
How much is the iPhone 14 Plus
$5 per month
What does a customer need to have to get a military discount?
DD-214