Who is the Managing Director of AI Labs?
Marcus Bergstrom
What does GCC stand for?
Global Command Center
What does the SOW model consist of?
Scope
Delivery Model
Pricing
What is the average loss per fraudulent hire?
$50,000
Name 3 ENRGs (Employee Network Resource Group).
ADAPT - Advocates of Abled And Disabled Progressing Together
APAC - Asian Pacific American Coalition
BEE - Black Employee Experience
BOLD - Employees Aged 50+
JCN - Jewish Community Network
La Familia - Hispanic & Latinx
ME+ - Middle Eastern + Allies
PRIDE - LGBTQIA+
VetNet - Veterans Network
WLC - Women's Leadership Council
What are the three value drivers of AI solutions?
Increase revenue
Improve experience
Reduce costs
In what year did Insight Global expand globally?
2020
What are the three components of Scope?
The work itself
Deliverables
SLAs/KPIs
What percentage of hiring managers have interviewed a proxy candidate?
30%
Which office has the highest-performing AM in spread?
Washington DC — Samantha Van Gieson (IGB)
Name three companies supported by our AI practice.
Microsoft, Cisco, AT&T, PwC, Meta
How many countries can we staff in? Which regions?
40+
North America, APAC, LATAM, Europe
What are the three SOW delivery models?
Custom
Managed
Advisory
What is the increase in deepfake interview attempts over 12 months?
500%
Approximately how many people have locked contest company-wide this year?
391
Name the four stages of our AI offering in order.
Design & Prototype
Build Agents
Develop Agentic Workflows
Deploy Agentic Platforms
Where are our European and India headquarters located?
London, UK
Hyderabad, India
What is the purpose of an SOW meeting?
To understand vendor work and walk clients through our professional services capabilities
How many U.S. companies have unknowingly hired North Korean operatives?
300+
Name all six company priorities.
First Year AM Success
Maximize Start Markups
Elite Evergreen Delivery
Drive Global Growth
Transformational Leadership
Security Obsessed
Name the key concepts of AI.
Agentic AI
Agents
Generative AI (GenAI)
Large Language Models (LLMs)
Deep Learning
Machine Learning
How many client partnerships do we have in India, and how many in LATAM & Europe?
200+ in India
100+ in LATAM & Europe
When a client says they already have vendors, what is the recommended rebuttal?
Assess satisfaction
Identify pain points
Explore missed SLAs/KPIs
Carve out a pilot
Determine rebid timing
Name the three controls Insight Global uses for identity verification.
Recruiter vetting
Background screening
Ongoing engagement and monitoring
Who was the first Toronto hire at Insight Global?
Cass D'Agostino