The highest organizational level in the SAP ERP system that includes all data in the database.
What is the client?
This master data is required to sell a tangible item via a sales order.
What is material master data?
This is an informal pre-sales document that is a record of a customer's request regarding products and services.
What is an inquiry?
This is the presentation layer in the three-tiered architecture of an ERP system.
That is the GUI?
This was the primary cause of the failed ERP implementation at Nestle.
What is failure to recognize the people impact on an implementation (or change management)?
An organizational level in the SAP ERP system that represents a legal entity for financial reporting.
What is a company code?
This master data represents an entity to whom goods and/or services are sold.
What is a customer?
This is a pre-sales document which represents a formal proposal for a customer.
What is a quotation?
This step follows vendor selection in the purchasing process.
What is creating a purchase order?
This process mapping technique only shows the sequence of steps in a process and not the roles involved in the process.
What is a flowchart?
This organizational level in the SAP ERP system is used to determine how goods and services are sold to customers.
What is a distribution channel?
This master data is used to differentiate sales prices for goods or services.
What is a condition?
This is the result of not being able to fulfill a customer's sales order.
What is back-order processing? Or, what is a transfer of requirements?
This electronic record will always be created whenever a transaction in SAP has a financial impact.
What is an FI Document?
This is a document created during the purchasing process to reflect a request for goods and services and is not binding between buyer and seller.
What is a purchase requisition?
This organizational level in an SAP ERP system contains data related to how products are physically shipped to customers.
What is a shipping point?
This master data is required to record receivables, revenue, and cash in the general ledger.
What are general ledger accounts?
This is the first step in the sales order fulfillment process that has a financial impact on the business.
What is the goods issue?
This occurs during invoice verification to verify the validity of a vendor's invoice.
What is the 3-way match?
This shares many of the characteristics of Business Process Management, but it is more likely to produce more extreme revisions to a business process than the incremental improvements that occur in well-executed Business Process Management programs.
What is Business Process Reengineering (BPR)?
This organizational level in the SAP ERP system is used to differentiate product lines.
What is a division?
This master data is considered a subledger account in sales to record an individual receivable after billing.
What is the customer subledger account?
This is the step where revenue is posted to the general ledger during the sales order fulfillment process.
What is billing?
This is an enterprise system that provides extended functionality to the procurement process in ERP, and involves managing vendor contracts and load balancing of suppliers.
What is Supplier Relationship Management (SRM)?
Analyzing the sales order fulfillment process be evaluating the percentage of sales orders which were shipped late over the past month.
What is an example of process level information?