Gain
Position
Solidify
Systems
Phones
100

The process of greeting the customer at the door

What is Door Dazzle

100

The point in the sale where you begin to offer solutions

What is Pitching

100

Customers don't always scream "Lets do it!" sometimes you have to...

What is Assume the Sale

100

The Verizon system where we can make changes to the customer account

What is OMNI

100

Newest IPhone model that offers a thin but durable and compact iPhone

iPhone AIR

200

The reason the customer comes into the store

What is the Primary Need

200

This is a tool used to show their new monthly cost

What is a Smartquote

200

A service we offer and charge a fee for at the point of sale

What is a setup fee

200
The Cellular Sales System where we can clock in, do inventory and tender sales. 

What is RQ

200

When we sell 2 or more phones in an invoice, this is called...

What is an Incremental smartphone

300

No matter why the customer comes in, you always need to do this

what is Account Pullup

300

Meeting another rep in the phone room to discuss sales opportunities

What is an IC Visit

300

Customers will be upset if you do not set proper expectations for what their bills and fees are, reviewing this process is mandatory. 

What is an E-Disclosure

300

The app we use to track our KPI's and sales.

What is CSCORE

300

These phones have promotions that pay off your old DPP.

What are buyouts?

400

The process of reviewing what sales opportunities are available

What is Account Analysis

400

Bringing another rep into your sale to confirm a promotion or best options in front of the customer

What is a TO

400

A tool that we use to follow up with Our customers

What is the Statflow

400

This is where we can take cash payments and process phone buyouts. 

What is Datascape?

400

This phone currently has the highest payout of any phone

What is the Zfold 7

500

It is common to not do enough of this, and it results in smaller sales. 

What is Discovery

500

This is a strategy to start high and leave room for adjustment

What is Max quoting

500

Many reps forget this step, and because of it they receive less future sales. 

What is Asking for a Referral. 

500

This is where you can review promotions

What is Infocenter/SnapDeals?

500

These are the current Android options CellularSales has to offer

Samsung, Pixel, Moto, Duraforce

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