Prospecting
Building Rapport
Identifying Needs
Presentation
100

Identifying potential customers and converting them to current customers. 

What is prospecting? 

100

Relaxing and going in with a positive attitude. 

What is be yourself? 

100

"Have to Haves"

What are needs?

100

Credibility and character. 

What is Ethos? 

200

Individuals who might have a need for a product, but do not know that the product or service is available. 

What is a suspect?

200

Customers want to feel like they are being heard and have the opportunity to share what they are thinking and feeling. 

What is show real interest? 

200

"Nice to Haves"

What are wants? 

200

Emotional bond with audience

What is Pathos?

300

People you have contacted and who have confirmed that they might be interested in buying. 

What is a prospect? 

300

People like people who like themselves. 

What is find common ground? 

300

"Headaches/Frustrations"

What are challenges? 

300

Logical and rational argument? 

What is logos? 

400

Demo tables are an example of...

What are customer facing tactics? 

400

Flattery gets you nowhere, but ____are endearing? 

What is genuine? 

400
"Staying current with technology"

What are pressure points

400

Messages that always articulate the key value proposition, but allow the speaker to tailor the content. 

What are modular systems? 

500

Contests are examples of...

What are RSA facing tactics? 
500

Adjust your approach on who the other person is. 

What is read the culture. 

500

A strong understanding leads to a _________

What is a strong recommendation? 

500

Fully prepared presentations where every word and prop are organized in advance. 

What are canned presentations? 

M
e
n
u