Prospecting
Looking for new customers to call.
What is prospecting?
The way a salesperson approaches a customer.
What is sales approach?
Part of this is when you discuss the features and benefits that will be important to the customer.
What is Presenting the Product?
You must do this to show sincerity.
What is listen?
Obtaining positive agreement from the customer to buy.
What is closing the sale?
Asking current customers the names of other people who might buy the product?
What are referrals?
This sales approach method is where the salesperson may ask the customer if they need assistance.
What is service approach method?
This is created when a buyer and seller come together for the purpose of conducting a transaction.
What is a point-of-sale?
Handling objections has this many steps.
What are four (4) steps?
These are things customers do or say to show they are ready to buy.
What are buying signals?
Locating potential customers before checking leads.
What is cold canvassing?
This sales approach method is where the salesperson may just welcome the customer, such as: "Good morning, how are you today?"
What is the greeting approach method?
Storytelling does this for the needs of the customer to specific characteristics of your product.
What is connect?
When you respond to an objection with "I see your point", this is an example of what type of objection handling?
What is Acknowledgement? OR What is acknowledging the customer's objections?
When you see a customer change demeanor, you should do this.
What is ask a closing question?
This employs telemarketers to generate sales leads.
What are employer sales leads?
This sales approach method is where the salesperson informs the customer of the sales and promotions currently running in the business.
What is the sales approach method?
Samples, reviews, and storytelling do this for your sales presentation.
What is create the most interest?
This is the basis for your response to an objection.
What is feedback?
This type of close is an initial effort to close the sale; it asks for an opinion, not a decision.
What is a trial close?
This helps companies construct and maintain a list of properties.
What is the endless chain method?
"All of our jeans are 25% off today" is what type of approach?
What is the merchandise approach?
In sales, these types of claims can prove to be impossible to substantiate.
What are scientific or numerical claims?
These are concerns, hesitations, doubts, or other honest reasons a customer has for not making a purchase.
What are objections?
This is the number one thing you should NOT DO when closing a sale.
What is telling the customer they are wrong OR what is argue?