Aftercare & Warranty
To keep the coating performing at its best and maintain warranty coverage, customers complete this annual service priced at this amount.
What is $150?
This package is priced at $1,495.
What is the 5-year ceramic coating?
This should happen in the first 2–3 minutes of every call.
What is building rapport?
These two platforms are used for booking.
What are Fieldd and the Booking Link?
This service includes two layers of 10H Ceramic coating.
What is the Lifetime service?
This free service is offered if a customer gets a paint chip repaired after we’ve coated their vehicle.
What is a free touch-up appointment?
This package is priced at $1,795.
What is the 10-year ceramic coating?
This comes immediately after rapport in our flow chart.
What is the product and service overview?
This tab in GoHighLevel is where you look for new leads.
What is the Opportunities tab?
This service is commonly paired with ceramic coating to improve surface quality.
What is paint correction?
A proper technician referral code must include these three elements.
What are the technician’s first initial, last initial, and the number 100?
This package is priced at $1,995.
What is the lifetime ceramic coating?
This must be discussed before revealing the price.
What is the warranty?
When asking a customer to call in, sales should instruct them to press this number to get through the IVR.
What is pressing 1?
A 1-step correction typically removes this approximate percentage of defects.
What is 70%?
This 3–4 day period after installation is critical because the coating is still hardening.
What is the cure period?
This coating has a $500 discount.
What is the Lifetime coating?
If a closer jumps straight to price before establishing value, they are skipping this critical foundation.
What is value-building through product overview and warranty?
In this stage of Opportunities, automation is halted and it becomes the sales closer’s job to personally handle all follow-ups.
What is the Quote Sent – Task Created opportunity stage?
Ceramic coating does NOT make a vehicle completely immune to this.
What are rock chips and physical damage?
The best product to use with your ceramic coating is a "Rinseless" wash with a clean microfiber.
What is Optimum No Rinse Wash and Shine available on Amazon?
These are the $200 add-ons available for upsell.
What are door jambs and a 2-step paint correction?
According to the flow chart: The correct order for presenting our service is this sequence.
What is build rapport → product/service overview → warranty → price → close/objection handling?
Before confirming a booking in Fieldd, a closer should verify and adjust this to prevent scheduling errors across states.
What is the customer’s time zone?
Ceramic coating 9H hardness claims are derived from this testing method where progressively harder pencils are used to evaluate surface resistance.
What is the pencil hardness scale test?