Automated Clearning House
ACH
Will it rain sales or will there be a drought? What's the crystal ball gazing process that helps predict future revenue?
Forecasting
Want to keep your customers happier than a kid in a candy store? What three-letter acronym is your secret weapon for managing those precious relationships?
CRM
Customer Relationship Managment
This profession involves overseeing and coordinating construction projects from start to finish.
General Contractor
"Do or do not. There is no try" This salesman was a little green but knew his stuff.
Yoda
This partner lives behind the scenes and processes the transactions.
VCI
Is it gold or just a shiny rock? What's the term for a potential customer who might just be your next big deal?
Lead
All aboard! This North bound payment rail allows PayTrace to Chug Chug Chug along all the way from Authrozation Central to Settlement Station
EPX
Greg spent a lot of his free time at the rink, as several of his children participated in this competitive sport.
Hockey
This actor is best quoted for saying "Always Be Closing"/ The ABC's of Sales.
Alec Baldwin
You're processing ACH via your website? Great! Make sure you're selecting the right one of these that tells us what method the transaction processed from.
SEC Code
For every dollar you throw at marketing, how many dollars come back to play? This is the calculation that reveals the profit party?
ROI
Is your perfect customer a unicorn or do they actually exist? What three-letter acronym defines your dream client?
ICP
Ideal Customer Profile
Greg grew up in this city commonly referred to as 'Surf City USA'
Huntington Beach
"People don’t know what they want until you show them.” said this salesman.You're probably using one of his devices right now.
Steve Jobs
Want to know how long it will take to get your money? Typically, it would be 3 days
Funding Times
Is it a bird? Is it a plane? No, it's a… future customer! What's the name for a qualified lead that's ripe for the picking?
Potential
This acronym implies you have the documents to confirm you're PCI compliant... Because if you don't, well, let's just say the data breach monsters might come knocking.
AOC
Attestation of Compliance
One of Greg's first payments job was selling these 'things' to businesses out of his trunk.
Credit Card Terminals
Name the popular board game where players buy and sell properties, demonstrating negotiation and sales skills
Monopoly
Your customer blocks your ACH attempt. Rude! You likely won't collect the money due to this. Might get an extra fee though.
Unauthorized Return
Forget the hard sell, what's the approach that focuses on playing detective and solving customer problems?
Solution Selling
This acronym is like the bouncer at the payment party, making sure only the legit chip-carrying cards get in.
EMV
Europay Mastercard Visa
Bringing certain exotic fruits across the southern border without the proper paperwork could land Greg in this less-than-ideal vacation spot.
Mexican Prison
A Master negotiator. He taught to "Never give something, without getting in return"
Bill Garcia