Upsells
KPIs
Know your Limits
Smooth Operator
Reports
100

Youtube is available starting at this plan tier.

Company.

100

Emotion is an enhanced way of measuring audience sentiment, and is available starting at this plan tier.

Solo plan

100

You can connect an unlimited number of these on the Company plan.

Social accounts 

100

Historical data will ignore this twitter operator.

Twitter_followers

100

You can only see which reports are shared with you based on this, a method for organizing your account into different sections.

Workspace

200

Available in PDF and PowerPoint formats, the listening report can be exported starting at this plan tier.

The Pro Plan

200

Reach is not calculated for any of these three social media platforms.

Reddit, LinkedIN, Instagram

200

By default, the API will not give you this often-requested information from your Twitter mentions

The tweet description

200

The wildcard operator cannot be used with this social media source.

LinkedIN

200

To display a month to month or week to week comparison in your listening report, you’d need this plan.

Company plan

300

The Slack channel integration is available starting at this plan tier.

The Pro Plus plan

300

Tiktok, Pinterest, Youtube, Broadcast, Videos and this source all do not have the influence score metric.

Instagram

300

On the Pro Plus plan, you can only track up to 20 of these. Any more, and you’d need the company plan.

Review pages

300

To automatically fill a boolean query with the latin american source country operators, you can type this.

"Latam"

300

Choosing the “last 7 days” or “last 30 days” time period for your report will exclude mentions from which specific day?

Today

400

The ability to export mentions from the feed is available at this plan tier.

Company plan

400

The LinkedIN social media report tracks page engagement, the number of followers gained, and this KPI.

Impressions

400

You cannot block specific profiles on Pinterest, YouTube, TikTok, Broadcast, and this source.

Instagram

400

The source_country operator will block mentions from arriving for these two sources.

Twitter and LinkedIN

400

You can choose to filter out hashtags, and not display certain words, on this type of report module.

Topics

500

The full Company plan gives you a base of 100k mentions per month, whereas the company lite plan can only give you this many.

50,000 mentions

500

On Facebook, the influence score is calculated based off of this metric.

The number of page likes 
500

How far back in time can mentions be exported from the feed in CSV format?

There is no time limit (unlimited) 

500

You should segment your query, and avoid using the AND operator, when building an alert for this source type.

LinkedIN

500

The market trends report is useful for comparing alert topics based on this KPI.

Sentiment 

M
e
n
u