A table of data containing records, similar to a spreadsheet.
What is an object?
100
This is the required object association for all Salesforce Contacts.
What is an Account?
100
The baseline collection of settings and permissions that control what a user can do.
What is a Profile?
100
These are available at the top of every report and allow you to make quick changes to see the data you're targeting.
What are Standard Filters?
100
Allows users to create or add contextual "tags" to posts and comments
What are Topics? (#Topics)
200
These can be converted to into accounts, contacts, and opportunities.
What are Leads?
200
Allows you to send an email, log a call, complete and mail merge, and request an update with a Stay-in-Touch email.
What is Activity History?
200
This is where you find a collection of information about the company, most of which is captured during contractual signup.
What is the Company Profile?
200
These allow you to create custom calculations within a single report.
What are custom summary formulas?
200
The four different types of Chatter Groups.
What are Public, Private, Customer, and Unlisted Groups?
300
Provides customers/partners an online space where they can view certain records and collaborate with people inside and outside the company
What is Salesforce Communities?
300
This feature lets you view your accounts, contactsâ, and leads social network profiles directly in Salesforce.
What are Social Accounts & Contacts ?
300
This sets the base level of access to a given object for all users.
What are organization-wide defaults?
300
Report type that summarizes data in a grid against horizontal and vertical criteria.
What is a Matrix Report?
300
Feature that updates an object record when a specified field is updated.
What is Feed Tracking?
400
An easy way of viewing a specific set of object records, usually filtered, by a certain criteria, that can be saved for future reference.
What is an object list view?
400
These two Opportunity fields are automatically updated based on the value of the Opportunity Stage field.
What are Probability and Forecast Category?
400
These allow system administrators to create distinct business processes on a single object for users who work in different roles.
What are Record Types?
400
This determines what data all users will see when viewing a specified dashboard. Allows users to see summarized data that they might not otherwise have access to.
What is a running user?
400
The name of the Chatter mascot and Becky's spirit mascot.
Who is Chatty?!!
500
These two automation tools allow administrators to enact certain actions given defined triggers.
What are Workflow Rules and Process Builder?
500
This feature be used in situations where outside consultants or third parties are part of an opportunity.
What are Partner Contact Roles?
500
More granular version of profiles that allows administrators to grant access to users on an individual basis.
What is a Permission Set?
500
Allows users to create WITH or WITHOUT filters based on Child objects.
What are Cross Filters?
500
If someone creates a new post in a private Chatter group and @mentions a public Chatter group, who will be able to view the post?
Only the people who are members of the private Chatter Group.