Workflow
Security
Salesforce Configuration
User Administration
Miscellaneous
100
Can a delegated approver revoke a previously approved process? A. Yes B. No, once the request is approved only administrator can revoke the approval process
What is A
100
Which of the following will not bypass Identity Confirmation? (select one) A. The user’s profile has IP login restrictions enabled. B. The user has logged into Salesforce previously from their current IP address. C. The user has activated this computer before and has a stored activation cookie. D. The user’s record has the "Bypass User Identity Confirmation" checkbox enabled. E. The user is logging in from an IP address within the list of trusted networks.
What is D. The user’s record has the "Bypass User Identity Confirmation" checkbox enabled.
100
Calendar and Task activities are both tasks and scheduled calendar events? A. True B. False
What is A. True
100
Users with access to opportunities as sales team members cannot extend sharing for those records A. True B. False
What is A. True?
100
Which of the following are standard Salesforce applications? (Select all that apply) A. Ideas B. Campaigns C. Administration D. Call Center E. Sales Center
What is A D.
200
Workflow Rules Consist of the following components A. Workflow Task B. Workflow Outbound Message C. Workflow Field Updates D. Workflow Actions E. Workflow Email Alerts
What is A B C E
200
Field-level security cannot be used to make a field required. A. True B. False
What is True?
200
What step is not part of creating a custom application? (select one) A. Selecting tabs B. Adding a logo C. Selecting profiles D. Creating a custom object
What is D. Creating a custom object
200
A role has many to many relationship with users A. True B. False
What is B. False
200
Which of the following are standard Salesforce objects? (Select all that apply) A. Contract B. Opportunity Product C. Price Book D. Ticket E. Solution
What is A B C E
300
What statements is False for a workflow task A. To assign tasks to multiple users, create multiple tasks as outcomes of the rule B. A single task can be assigned to multiple users C. The due dates for workflow task is based on number of calendar days, The rule fails to recognize only working business days by default D. Historical tracking is allowed for workflow task
What is B?
300
Formula cannot reference any field that is restricted by Field level security A. True B. False
What is False?
300
User A modifies a record. This modification triggers a workflow rule for immedaite execution that includes a field update on the current record. After the execution is complete, what user will be listed under the Last Modified field of this record? (select one) A. User A B. The designated workflow user C. The default workflow user D. The last user to modify the record prior to User A
What is A. User A?
300
When converting a lead, what values are transferred to the opportunity? (select all that apply) A. Amount = Lead Amount B. Close Date = Today C. Close Date = Last day in fiscal quarter D. Stage = First stage in list
What is C. Close Date = Last day in fiscal quarter?
300
What is Sales Force? (Check all that apply) A. Sales Force Automation B. Marketing Automation C. Customer Support Management D. Campaign Management
What is A B C
400
A record is modified on 1/1/2008. It meets criteria for a time-based workflow rule; this rule schedules an action for 7 days after rule execution. On 1/4/2008 the record is modified and no longer meets workflow rule criteria. On 1/5/2008 the record is modified and once again meets the initial time-based workflow rule criteria. How many workflow actions will execute and when?
What is 1/12/2008
400
Using the following hierarchy, if a sharing rule exists granting Operations Person Read/Write access to Sales Management on the Account Object, what access does Operations Management have to Sales Management's accounts? Default access for the Account object is Public Read Only. Executive Management Sales Management Sales Person Operations Management Operations Person A. None B . Read Only C. Read/Write D. Read/Write/Transfer
What is C. Read/Write
400
Which of the statements is/are true for data validation A. Data Validation can enforce data integrity as well as make a field required in the page layout B. Data Validation can prevent duplication of records C. Data Validation run on the client machine after the user clicks the Save button D. Data Validation rules are not enforced when using API & import operations E. Validation rules can be activated / deactivated by the user
What is A. Data Validation can enforce data integrity as well as make a field required in the page layout B. Data Validation can prevent duplication of records
400
Which of the following statements is/are true for sharing rules? (Check all that apply) A. Sharing rules should be used when a user or group of users needs access to records not granted them by either role hierarchy or organization wide defaults B. Sharing rules apply only to new records owned by specified role or group member C. When you transfer records from user to another, the sharing rules are removed during the transfer. D. You cannot change the specified groups or roles for sharing rules.
What is D. You cannot change the specified groups or roles for sharing rules.?
400
Which of the following statements are true concerning email activation? (select one) A. The email activation feature requires that the user click an activation link before logging onto a new computer. B. The email activation feature cannot be disabled. C. The email activation feature can be disabled by request to Salesforce.com support. D. The email activation feature can be disabled through the UI.
What is C
500
Multiple Approvers have received your request for approving a discount that was invoked by the approval process? Approver A rejects your request. Approver B accepts your request after Approver A rejects it. Is your request approved or denied. (Assume you need only one person to approve out of all the approvers) A. Approved C.Approval process is revoked B. Denied D. Approval changes to pending stage due to conflict within approvers
What is Denied
500
Users can be restricted to view a particular field in views, searches and reports by hiding the field at A. Page Layout B. Field Level Security C. User Profile D. None of the Above
What is B. Field Level Security
500
Which are the following components of a profile (Check all that apply) A. Page Layout B. Field Level Security C. Record Type D. Roles
What is A. Page Layout B. Field Level Security C. Record Type
500
What are different Types of Sharing Rules? (Check all that apply) A. Case Sharing Rules B. Lead Sharing Rules C. Solution Sharing Rules D. Campaign Sharing Rules E. Custom Object Sharing Rules
What is A. Case Sharing Rules B. Lead Sharing Rules D. Campaign Sharing Rules E. Custom Object Sharing Rules
500
Which are the following components of a profile (Check all that apply) A. Page Layout B. Field Level Security C. Record Type D. Roles
What is A B C
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