User Management
Profiles & Roles
Objects & Fields
Reports & Dashboards
Automation Tool
100

What is a User'? 


anyone who logs in to Salesforce

100

Profile definition 

Profiles determine what users can do in Salesforce. They come with a set of permissions which grant access to particular objects, fields, tabs, and records

100

What is a Standard Object'? 

Objects that are included with Salesforce

100

What is a report'?

A report is a list of records that meet the criteria you define. It’s displayed in Salesforce in rows and columns, and can be filtered, grouped, or displayed in a graphical chart.

100

When does an Immediate Action is executed'?

Is executed as soon as the criteria evaluates to true.

200

What does every User at Salesforce has? 

A User Account 

200

Role Definition

Roles determine what users can see in Salesforce based on where they are located in the role hierarchy

200

What is a Custom Object '?

Objects that you create to store information that’s specific to your company or industry.

200

What is a dashboard'?

A dashboard is a visual display of key metrics and trends for records in your org.

200

When does an Scheduled Action is executed'?

Is executed at the specified time, such as 10 days before the record’s close date or 2 days from now.

300

What does the User Account Settings determine? 

Features and records the user can access.

300

What is the best profile for most users'?

Standard User profile

300

Name 3 Standard Objects

Account, Lead, Contact & Opportunity 

300

What is a report type'?

A report type is like a template which makes reporting easier. The report type determines which fields and records are available for use when creating a report

300

Name 4 examples of what you can do with Process Builder.

  • Create a record of any object type
  • Update any related record—not just the record or its parent
  • Use a quick action to create a record, update a record, or log a call
  • Invoke a process from another process
  • Launch a flow—you can’t schedule this action with workflow
  • Send an email
  • Send a custom notification
  • Post to Chatter
  • Submit a record for approval
400

How does the Username must be formated'? 

It must be formated like an email address and must be unique across all salesforces orgs.

400

Instead of creating profiles, save time by...

cloning existing profiles

400

How many character does a Text Area(Long) field allows'?

131,072 characters 

400

Operators  available at filter logic'?

AND, OR, NOT

400

Name 3 Process Types and define when does the process starts for only 2 types. 

Record Change - A record is created or edited.

Invocable - It's called by another process.

Platform Event - A platform event message is received.


500

Name 3 types of User License

  • Standard User Licenses
  • Chatter User Licenses
  • Communities User Licenses
  • Service Cloud Portal User Licenses
  • Sites and Site.com User Licenses
  • Authenticated Website User Licenses
500

What does Users at any role level can do'? 


View, edit, and report on all data that’s owned by or shared with users below them in their role hierarchy

500

How many characters does a Formula field allows'?

3,900 characters

500

Name 3 types of Report Format and  name a primary use case for only one type. 

Tabular - Make a List. 

Summary - Group & summarize.

Matrix - Group & summarize by row & column. 

Joined - Show reports side-by-side in blocks. 

500

Sales reps are supposed to create a record on a child object of Opportunities called Survey Request when an Opportunity is moved to Closed Won. The VP of Sales operations has indicated that this doesn't always happen or the rep doesn't populate all fields correctly. The system administrator has been asked to remove permissions from  Sales to create these records and automate record creation.

Which tool should be used?

  • Workflow
  • Approvals
  • Visual Flow
  • Process Builder

Process Builder

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