Heads up home/dropdown
What does the banner on salesforce home page say?
What is heads up home?
Where can you find the name of a company in salesforce?
Top of the screen in the tabs and in the company banner.
What identifies one case from another?
What is case number?
Offering is to show what?
What is the product your supporting?
where do you find our phone tool?
What is intuit expert tools?
What types of alerts show up to warn you of current problems?
What is attentions or attn?
Where can you find what product the customer has?
what is product/services?
Where can you find when this case was created?
What is date/time opened?
What is the Recommendation panel for?
what is sales?
Where do you change phone status?
what is the Dropdown in top left corner?
Where can you find news directed at you?
What is My News?
Where can you find what cases/interactions they've had in the company screen?
What is cases section in the bottom left corner?
Where can you see all updates made on the case?
What is feed?
Where can you find a list of all the cases created for this company?
What is case history?
what status do you need to be in to receive calls?
What is available?
What can you do to the drop down in salesforce?
What is Edit?
where can you find accounts linked to the company you're working on?
What is matched accounts?
Can you email your cx?
Yes
where can you find all things case focused in the case?
What is related tab?
What 4 statuses are used daily?
What is offline available break lunch?
What is the date on attn-9021?
what is 11/12/2021?
What is the name of this company 480605998?
What is Red Rock Realty?
Who is the active client?
Jason Trask
halp panel is?
What is a search engine product and process specific?
how can you dial out, what button do you click?
Keypad then call