Core Values
Helps us bond as a team and can even translate to the guest having a good time as well.
Fun!!!
You have _ seconds to greet a table & _ minutes to deliver drinks & bread.
45 seconds and 4 minutes
Full hands in & full hands out
Always leaving the kitchen with something for the guest/restaurant & Always coming with cleared dishes
Spiel a Pineapple Marg
Would you like to try our signature Grilled Pineapple Margarita made Don Juilo Blanco and infused with grilled pineapple.
You see your room buddy is double sat, how can you help?
Quick greet
Leading the guest to the restroom instead of pointing
People
Easy upsell for tacos, burgers and sandwiches?
Parmesan Truffle fries
What is the only thing that can keep you from running hot food?
Completing a circle
If a guest orders a Frozen Crown & Coke what should you ask?
If they would like a topper for only 2 dollars more
You see a server running hot food, what should you do if not busy
Help team drop
Always looking for opportunities
Responsiveness
Serving open armed
Avoid putting your elbow in the guest face while serving.
What is a standard quick greet?
Welcome - Drink - Bread - Lsc - Restate
A good way to upsell bottles of wine is
If two or more guest order same 9oz glass of wine to suggest the bottle instead.
Can you while I means?
Asking for help while also offering help in a way that you can
Integrity
Giving 110%
How should you handle being double sat?
Asking for a quick greet & or treating both tables like one.
You use an empty tray to clean off the surrounding tables, this is called?
360
What goes into the Gunslinger?
Gun Powder gin, prickly pear, pineapple juice & hint of lime
Small ways to help room buddy
Pre bussing, refills, team drops, framing tables etc.
What is the newest core value?
Perseverance
Being aware & responsive of ticket times is?
addressing tickets taking a little too long before it's bad
Perfect spiel
First timers + all 7 points of the spiel while sounding sincere
Which drinks count as two
Texas teas, 9oz wines, tall beers, Lrg margs & shots
The wait station is packed, what can you do to help?
Asking for your drinks while you make that server bread/salads