Wild Card
IDS
Random
Retention
Ortho
100
Singer of the famous song "My way"
Who's Frank Sinatra?
100
This tool calculates treatment completion date
What is Aligner Schedule tool?
100
The acronym is "MSDS"
What is Material Safety Data Sheets?
100
- For patients who had Invisalign Treatments ONLY - NO new impressions allowed on first submission - $50 each retainer (+ S&H)
What is an Invisalign retainer?
100
Used to correct a “bad bite”
What is Orthodontic treatment?
200
Highest mountain in Africa
What is Kilimanjaro?
200
To chose a treatment, and creating a patient file
What is ADD NEW PATIENT Feature on Patient Tab?
200
Secondary Tx Dr can use in order to achieve the originally approved final position
What is Automated Case Refinement (ACR)?
200
Step 1. Ask for all of the retainers to be sent back (used and new) Step 2. Please follow regular RMA Procedure Step 3. File complaint ticket Step 4. If customer wants to fix relapse, we need to send a ticket to IO asking for CR option to be enabled on IDS Step 5. We must instruct customer to call once they get the invoice for this CR, so we can credit it.
What is Vivera Causing Relapse?
200
Enamel, Dentine, Pulp, Gingiva, Root Canal, Alveolar Bone
What is Tooth Anatomy?
300
Amount of oscars Alfred Hitchcock win
What is none / (0)?
300
Phone: (888) 822-5446 - Monday through Friday 5am to 5pm PST Fax: (877) 651-7128 Email Click here
What is Customer Support Department Information?
300
Feature in Patient Central in which you can see technicians/production comments
What is view comments?
300
Step 1 - Sign on to Patient Central Step 2 - Enter the Patient Identification Number Step 3 - Select “Extend” Step 4 - Input the amount of days for the Warranty to be extended Step 5 - Confirm Extended Warranty Period
What is Vivera Warranty Extension Process?
300
- Upper molars are in distal position in relation to the lower first molars - Upper cuspids contact distal to the lower cuspids
What is Class III Bite?
400
Gave his name to the month of July in the gregorian calendar.
Who's Julius Caesar?
400
This feature in the store allows to request Brochures, Mailers, Videos, Office Tools and Display.
What is Marketing Materials?
400
The following 3 menus are part of this application: Address Book - Main Menu Customer Service - Main Menu ICS order entry
What is JDE?
400
Call scenario in which I will stated the following: Policy: we do not create retainers with attachments. Attachments will be removed from impressions
What is Vivera w/attachments?
400
Malocclusion characterized by inadequate arch circumference to accommodate the teeth in proper alignment
What is Crowding?
500
is the only mammal that can't jump
What is an Elephant?
500
Tab that shows the following statements: To download an invoice, select the invoice number from the table below. If invoice is unavailable, please contact Customer Care.
What is Bill Pay?
500
Is the name of Dental Plate (Typodont) in CC 3.1 & CCPro
What is ClinCheck 3D Model?
500
- It can be made from a PVS impression/IOS. - It may be used with either an Invisalign system patient or any other orthodontic patient
What is Vivera Retainer?
500
part of a tooth lying between the gum and the points of maximum prominence on the teeth surfaces. Some amount is desirable, but If we have to much, they can interfere with Aligner fabrication and fit.
What is undercut?
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