SAP Basics
What GPA must students maintain to meet SAP in their degree program and they have also attempted 70+ Credits?
2.0 (or the institutional minimum if higher).
What status is assigned after a student first fails SAP?
Warning.
Name one valid reason a student might submit a SAP appeal.
Illness, injury, family emergency, or other extenuating circumstance.
A student has a 2.8 GPA but only a 50% CCR in a degree program where they attempted 36+ Credits. Are they meeting SAP?
No- CCR must be at least 60%+
What’s the best way to explain CCR to a student?
Class credit earned vs. the classes you have attempted. Including TOC.
What cumulative completion rate (CCR) must students maintain to meet SAP in Degree Programs, and have attempted 15 Credits?
30% CCR
If a student fails SAP while on Warning, what status comes next?
Suspension.
True or False: Appeals are automatically approved if a student submits documentation.
False – they must also demonstrate ability to meet SAP moving forward.
A student was suspended, appealed successfully, and is now on probation. What happens if they fail SAP again?
They return to the suspension status, and now have to sit out two academic terms.
True or False: Staff should avoid discussing SAP until a student asks about it.
False – proactive communication is best.
What does “maximum timeframe” mean in SAP?
Students must complete their program within 1.5X of the published length.
A student submits a successful appeal — what SAP status are they placed on?
Probation
What must students include in their appeal statement?
Explanation of what happened + what has changed to ensure future success.
A student passes all courses in a term but still isn’t at SAP Met Status. Why might this happen?
Their cumulative GPA or CCR is still below requirements
A student is upset after learning they’re suspended. What’s the first thing staff should do?
Listen empathetically and explain next steps clearly.
True or False: Withdrawals (W) Grades count as completed credits toward CCR.
False – they count as attempted but not completed.
True or False: A student can remain on Warning for multiple terms.
Answer: False – Warning is only for one term.
If an appeal is denied, what happens to the student’s status?
A student reaches 160 attempted credits in a 120-credit program. What is their SAP status?
Maximum timeframe reached → Suspension.
Name one campus resource you could connect a student to if they’re struggling academically.
Tutoring ( Tutor.com), advising( Student Services Support), Writing/Math Labs (By Campus). Instructor Support ( Office Hours).
Name the three SAP standards all students must meet.
GPA, CCR, and Maximum Timeframe.
What does “SAP Met” mean?
The student is fully meeting GPA, CCR, and timeframe requirements.
Who typically reviews SAP appeals at the institution?
A designated SAP committee, appeals board, student services staff (Dependent on Campus.)
A student on probation follows their academic plan successfully. What’s their next status?
SAP Met (if all standards met) OR continued probation with plan (if progress is ongoing).
Why is consistent language across staff important when explaining SAP?
To avoid confusion and ensure students receive clear, accurate guidance.