SSC 101
Two examples, other than salesmanship, that relates to our Core Value "We will be profitable"
Creating return guests, not throwing away forks, ringing in food properly to avoid waste
Three examples of when you should wash your hands
After eating, After Smoking, after touching hair/face, cleaning soiled dishes and tables; after using your phone; after using the restroom
Two guests at the same table both order a chopped salad. One orders it with no olives. How does the runner know which is modified?
The tomatoes are upside down
How long, does staff have to deliver drinks once ordered?
Three Minutes
What is the proper action to take when a team member is eligible for benefits?
Why do we require a waiver in the event a TM declines coverage?
When can changes be made to exsisting coverage?
Have the TM elect or decline coverage on Paylocity as soon as they are eligible. Failure to complete results in suspension.
The waiver is a secondary form, which includes a signature.
1 year, Qualifying event, open enrollment.
What is our owners names
Mark and Nancy Oswalds, Brooks Brothers.
What dishes get a charred lemon?
Spicy Shrimp, Ahi Tuna, Seafood Towers, Salmon, Shrimp Cocktail/Remo, Lobsters (Live and Tail)
What gives the Ruths Aviation its Purple Gradient?
Creme de Violet
Why are SSA/SSF certifications so important?
They are a great learning tool, but also if an unfortunate event occur, we have documentation that we have trained all employees, thus protecting our company
Mission Statement
To build a growing profitable restaurant business in which the highest standards of Quality, Value and Hospitality are expressed
The times when a cutting glove should be used.
What is the consequence if you cut yourself if not using a cutting glove?
Any time when a sharp knife is used. (cutting fruit, meat, or any other prep) AND When polishing glasses)
You get written up/suspended as well as the manager
Describe Ruth's Hour
What are items available on the SSS menu, not available in the dining room?
Reduced priced menu items from 4-630
Black and Blue Lettuce Wraps
All American Burger
Crab Fitters
Chicken/steak/shrimp Ceaser salad
Lamb Lollipops
Fried Oysters???
What is our house Pinot Nior
Use this opportunity to offer a wine list and suggestively sell and recommend.
1)What are the criteria to qualify for benefits and when are you eligible?
2) Who can you call regarding your eligibility status, hours of vacation available etc
3) What benefits do we offer?
1)Average 24 hours per week after one year of employment.
2)Tish Morris or Niki Reece
3) Health, Dental and Vision Insurance, LTD, STD, 401(k), Life Insurance, Spousal Life Insurance, PTO
Name the different types of butter the expo line has.
Lemon Butter, Veal Butter, Steak Butter, Clarified Butter.
5 new wines on our BTG list and 5 that were removed
Added:
Collet CP, Fluers De Prairie Rose, Placido Moscato, Allegro Red Moscato, Oyster Bay SB, Flowers CD, Blindfold CD, Benvolio PG
Belle Glos PN, Dioria PN, OS 8 Years, Caymus Walking Fool, Ruffino Modus IR, Hayes Ranch ML, Frank CB,
Removed:
Vueve, Studio, Villa Pozzi, Quady, Donini, Cambria, Jordan, 13 Celcius
Tribute, Stags Leap, Banshee, C&B, Duckhorn, Caymus Suisun Grand Durif, La Crema, Boen, Argyle, Barossa Valley, Allegrini
What are the ONLY forms of identification we accept to sell alcoholic beverages
List 3 forms we do not take
A non-expired US state issued ID (drivers license or ID card), Passport, Military ID
expired ID, Temporary paper license, birth certificate, concealed carry license, foreign drivers license
This is the acronym and corresponding NNT to remember our Non-Negotiable Traits
WHO TIPS
Work Ethic
Honesty
Optimistic Warmth
Team Player
Integrity
Professional Appearance
Self-Motivation
Known as the "Big 6" these are the six pathogens that cause foodbourne illness.
Norovirus, Salmonella, Nontyphoidal Salmonella,
E. coli, Shigella, and Hepatitis A.
what are all of the ingredients in a chopped salad (including the salad mix)
Salad mix is Iceberg, radicchio and spinach
Eggs, Bacon, Croutons, Olives, Red Onion, Hearts of Palm, Mushroom, Blue Cheese, Lemon Basil Dressing, Cripsy Onions, Tomatoes
The named spirit(s) and garnishes of the following:
Nola Mule
Blueberry Spiced Mojito
Smokey Paloma
Reyka Vodka; Candied Ginger
Captain Morgan Spiced; 4 blueberries, mint leaf and lime
Corazon Tequila and 400 Conejos Mezcal; Grapefruit Slice
List 4 work rules...and one that is an automatic termination
XXXXX
No call/no show on holiday