Miscellaneous
Who should you take any and ALL steak bones that are left/ taken off tables?
Tiffany :) Dansby needs a treat <3
Which cut of steak has the most marbling?
Ribeyes!
What is the number one focus of a runner?
Getting hot food out of the window and to the guests!
Finish this phrase... if you have time to lean...
you have time to clean
make sure to stay busy :)
What year did Ruth's Chris open?
1965
What is the most important thing we say when delivering entrees to a table?
500 degree plates, please be very careful
What are the two sauces that go with the seafood tower?
Cocktail & Siracha Lime Sauce
Who at the table should always be served first?
Women and Children
For SA's, who is responsible for mopping the back hallway?
First cut
Where do all Ruths Chris get their beef from?
Mid/south-western regions of the US
What is the 5/10 rule?
10ft- Acknowledge presence with smile or eye contact.
5ft- Speak to them.
What cattle are used for our steaks?
Hereford and Angus
How do we prevent auctioning food?
Servers ring in items by seat number and we serve based off that. Any questions should be brought to the server if possible.
For Runners, who is responsible for doing a floor sweep?
Everyone. Opener should do one when they open, and closers before they leave. Ideally, another floor sweep is done midshift.
What side does your name tag go on... and WHY?
Left side because its over your heart <3
2 parts:
How hot is the bread oven? Explain how much bread/butter you take to a 2,4,7,10 top
350 degrees!
1/1 1/1 2/2 4/3
What is in the French Fry Seasoning?
Salt and Pepper
Explain how we change out the bottom (black) linen if a drink is spilled or it gets dirty!
White linen is removed, and a fresh set is brought out. The new black linen is layed over the old one, then the old linen is pulled underneath the new so the table top is never seen.
Who sets up the hot well? And how?
The opening runner
(explain set up)
What are the 7 NonNegotiable Traits?
WHOTIPS
What do we call the system of stacking plates in dish area?
The Decoy System
If I am a vegetarian, can I have the pot aug or cremini mushrooms?
No! Pot Aug has chicken stock and mushrooms have veal demi glaze. It is important to ask if they eat those items!
Explain how tickets are placed and move across expo
New tickets are lined up to the left of the "line". Once ready to sell, the move to the right. App tickets go to the far right.
TECHNICALLY! All tickets get put IN ORDER no matter the revenue center
Explain what stock needs to be done for a SA/Runner at open and close. ie. what are managers checking for?
SA OPEN: fully stocked station, folds, bread&butter
SA CLOSE: 2 racks of w.glasses, 2 racks of silver
R OPEN: food items prepped, silver, folds
R CLOSE: floor sweeps, silver, clean trays
What are the 4 Core Values?
We will value each other, we will continue to improve, we will be profitable, and we will be good civic citizens