Is it okay to wear disposable glove without washing your hands first?
NO! You must wash your hands before putting on gloves.
In a 3-compartment sink what goes in the middle sink?
Plain rinse water
A student comes to the register to check out, you notice the photo on their UB card is not themselves. What do you do?
(A) Cut the card in half
(B) Call a manager
(C) Proceed with the transaction & ignore the issue
(B)Call a manager
What is the red and silver fire extinguisher called and what is it used for?
Red = ABC fire extinguisher used on paper
Silver = K fire extinguisher used in kitchen for grease fires
Chemicals should never be stored by...
Near or above food.
How often do we fill out our temp sheets?
Every two hours! (Twice a day for the coolers!)
A cowboy rides into town on Friday, stays in town for 3 days, then leaves on Friday. How did he do it?
Friday is the name of his horse
What does G.U.E.S.T stand for?
Greet
Understand
Environment
Smile
Thank/Teamwork
When walking with a sharp item (like a knife) around people what do you say?
"Sharp behind"
Where do we put items on the shelf after we pull them?
In the correct labeled spot, everything has its place!
True or False: If an employee steps away from the cash register should you continue with a transaction under another employees account
False. Even if you step away for 1 minute you always log out of your account on the cash register.
What are the proper steps to clean off a table?
1. Wipe off the debris/crumbs
2. Scrub down with soap and a blue pad
3. Wipe dry with paper towel
4. Wipe with sanitizer and a chic cloth and let air dry.
Where should we store personal food items?
Only in the employee fridge in the back of Capen storage. NOT in any other fridge, Melinda!
What is the SDS book and where is it located?
SDS = Safety Data Sheet (All the info about the chemicals we use.) Its located under the register at each location.
How many inches does food need to be stored off the floor?
6 inches
What is the minimum temperature espresso drinks should be at?
Beverage temperature is between 150ºF and 170ºF
Where do you get more cleaning supplies?
The storage room at One World. Remember to write what you take on the transfer sheet?
BONUS POINTS:Who lost the keys?
What is a Secret Shopper, why is it important, and how do you know when someone is a secret shopper?
A secret shopper is a student who is SECRETLY scoring you presentation, attitude, cleanliness and food quality. Is it important because we get scored on it with feedback (they will use your name). You don't know who is going to be a secret shopper that is why consistency is important :)
How should you properly lift heavy items?
Bend at the knees, back straight, use arms and legs to do the work!
When receiving product and putting it away what must be done before putting it on the shelf?
Label with that day's date and rotate product (FIFO)
How do you check that your thermometer is calibrated?
Use a cup with loose ice and water, should temp to 32 degrees.
When do we clean?
AS WE GO!
Shayla was going to St. Ives,
She met a man with seven wives,
Each wife had seven sacks,
Each sack had seven cats,
Each cat had seven kits:
Kits, cats, sacks, and wives,
How many were there going to St. Ives?
1, just Shayla
Where is the first aid kit located?
Capen: By the dish sink
Whispers: In the store room
NY Deli: In the office
Bulls on the Run: On the back wall
How much should you pull from storage?
Follow the pars, don't pull too much!