When doing observations we observe ___________?
Behavior or People
What are various forms of channels that can be used to communicate?
Hand signals Verbal Body Language
Texting E-Mail
What does the "A" in SHAPS stand for?
Analyze
Nothing is more important than __________ at Savage.
Safety
The Vision and Legacy was written in what year?
1999
When doing inspections we inspect ___________?
Things or conditions.
Who is suppose to get the message from the source?
The Reciever
What are the four steps in SHAPS?
1. Identify
2. Analyze
3. Develop
4. Implement
Name three of the 7 parts of S7.
1. Customer 2. Safety 3. Team
4. Productivity 5. Compliance
6. Asset Management 7. Professionalism
What are the names of the three brothers?
Kenneth, Luke, Neil
If you walk by an unsafe act without comment or action, what are you telling the person who committed the unsafe act.
What you just did is ok.
Give an example of "Checking understanding," in regards to communication.
Example
When thinking of the word "Obligated", what does it refer to?
What is to Stop Work
SPACE is the third element of 5S? True or false
False
Two Critical Risks at my operation are:
Name two
When doing Peer to Peer observations I should use which document to ensure the TM is doing the task correctly?
A) 5S
B) S7
C) Procedure
D) DD 214
Feelings, opinions, emotions and technical problems are all examples of what in relation to communication?
Noise
Give an example of situational awareness.
Such as.....
Using a shadow board along with a label maker to mark bins and shelves is what part of 5S?
Straighten
What document does this phrase come from, "We expect our people to be progressive, relentlessly seeking improvement - asking the question, "How can we become better tomorrow than we are today?"
Vision and Legacy
After doing an inspection of a piece of equipment you find a safety concern. Where do you enter your concern, assign a due date and responsability?
S7i, Action Items
Give an "I statement," regarding this scenario: A friend always cancels plans at the last minute. Recently, you were waiting for them at a restaurant, when they called to say they couldn’t make it.
Example
What is the most effective way of controlling a hazard?
Elimination
What are the 5 parts of 5S?
Sort
Straighten
Shine
Standardize
Sustain
The three parts of the Savage Strategy are:
Feed the World
Power Our Lives
Sustain the Planet