Communication Basics
What are the 3 main parts of communication?
Verbal, nonverbal, and written
What does it mean to "communicate clearly"?
Use simple, respectful language.
What does AAC stand for?
Augmentative and Alternative Communication
What might it mean if someone points at the door repeatedly?
They want to leave/go out.
True or False: DSPs should change their communication style to match the person’s needs.
True
True or False: Everyone communicates the same way.
False
Why should we avoid baby talk with adults who have disabilities?
It’s disrespectful and assumes they don’t understand.
Give one example of an AAC device.
Tablet, speech button, PECS board, etc.
If someone throws their lunch, what could they be communicating?
They may be upset, dislike the food, or need help.
What’s one way to make yourself easier to understand?
Speak slowly, use simple words, make eye contact, etc.
This word means sending and receiving messages.
Communication
This kind of language puts the person first, not their disability.
Person-first language
Name a way someone might communicate without speaking.
Gestures, pointing, sounds, facial expressions
A person repeats, “I don’t like it” when the music plays. What should you do?
Lower the volume or ask if they want it off.
If someone communicates using gestures, how should you respond?
Watch closely, gesture back, or confirm what they mean.
Why is listening as important as talking when communicating?
It shows respect and helps you understand needs.
Give an example of changing a rude statement into a respectful one.
(Student-generated, varies)
Why might someone repeat a word or sound over and over?
It may be their communication method or a coping strategy.
Why is behavior sometimes a form of communication?
It may express needs, emotions, or frustration.
Give an example of adapting your style for someone who is shy.
Use calm tone, give time, avoid pressure.
Name 2 reasons someone might use a different communication method.
different communication method.Cognitive disability, speech delay, anxiety, trauma, etc.
“She’s autistic” or “She’s a person with autism”? Which is person-first?
“She’s a person with autism”
If a person with a device says “Stop!” three times, what should you do?
Stop, acknowledge, and ask what’s wrong respectfully.
How can a DSP "decode" unclear communication respectfully?
Observe body language, ask questions, stay calm, and be patient.
Why is it important to notice your own communication habits as a DSP?
To be self-aware and flexible for the person’s needs.