Dealer Scheduling
Where on the Workbook?
What Product is this?
What tab in Configure?
Know Your Users
100

Button that begins creating a new booking

What is the New Appointment button?

100

Link to view Customer 360

What is the Head & Shoulders icon?

100

Send Marketing emails to dealerships

What is Invite?

100

Set service department hours

What is the Dealership tab?

100

Select ______ from Scheduling drop-down to access Users

What is Configure?

200

This section contains Waiter and Loaner selections 

What is Transportation?

200

Icon to access Xtime University

What is the Help icon?

200

Service Advisors inspect the vehicle's exterior

What is Engage?

200

Test Consumer Booking portal

What is the Applications tab?

200

Field used by Xtime University to suggest courses

What is the Training Role field?

300

This Book App't Section displays suggested maintenance packages

What is Recommended Packages?

300

Links to Edit Appointment screen

What is the calendar icon?

300

Calendar of booked appointments

What is Schedule?

300

Set Engage and Self Check-In options

What is the Applications tab?

300

Set ______ to No in order to remove a User's access

What is the Active switch?

400

Must be selected before Date & Time

What is a service or package?

400

Click to view received SMS messages

What is the Texting (cloud) icon?

400

Technician recommends additional services

What is Inspect?

400

Create Service Advisor

What is the Resources tab?

400

Three required fields on a User record

What are any three of:

Username, First Name, Last Name, Training Role, Email

500

Click ________ to save details and create appointment

What is the Book Appointment button?

500

Click to view Advisor, Waiter and Web limits

What is the Capacity tab?

500

Service Advisors receive payment from customers

What is Schedule or Engage?

500

Confirm which emails are sent to Customers

What is the Notifications tab?

500

Link to Inspect User Settings

What is the Inspect button?

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