Types of Service
Thorough review of body systems, including preventive care and screenings.
Complete annual physical exam
Unscheduled walk-ins; occurs during open office hours and in the order of their arrival.
Gathering pertinent health and insurance information.
Screening
Patient consent forms
An electronic communication tool to serve both the patient and medical organization.
Patient portal
Medically necessary within 24 hours.
Urgent
The medical organization and provider's norms.
Preference
Offering geographic directions, parking instructions, and/or acceptable forms of payment, etc...
Telehealth service
Has NOT received services from the provider or same group within three years.
Also known as streaming; scheduled at a designated time.
Time-specified scheduling.
Avoiding duplicates of electronic health record
Commonly used to discuss results of lab tests or x-rays, prescription management, and management of chronic conditions, etc...
Non-patient related services (like staff meetings or trainings).
Other entities
Patients scheduled in a 15-minute time period.
Modified wave scheduling
Designed timeframe for appointments based on the method of appointment durations.
Matrix
Provides a method of communication for routine questions from patients.
Patient portal
Requires a consent form or verbal authorization annually prior to telehealth visits.
Medicare
New or established patient for a specified complaint at highest coding level, multiple complaints, injuries, or worsening chronic conditions.
Comprehensive
Scheduling two or three patients during a designated hourly time period (last 30 minutes of the hour, patient seen in order of arrival).
Wave scheduling
Protocols
Scheduled blood or urine laboratory tests, radiology imaging, or EKGs preformed prior to scheduled surgical procedures.
Information scanned and imported into patient health record.
Patient registration information