ASM/ SM
Staff
Planning
Situation
Happy Holidays
100

How many hours (on a minimum) do SM's work per week?

42 hours is the minimum. Based on Sales, Staffing, and Receiving, the manage may be required to work additional hours to the needs of the business. During the Week of Thanksgiving and Christmas, the manager may be required to 45 hours as well as high season, etc.

100

How many employees must be scheduled to open and close the store?

2

100

How are your payroll hours determined?

Payroll hours are determined by your Sales Plan. You should always check your Allowed Hours for each week when writing a schedule.

100

Fill in the blank: Both the SM and ASM cannot be off on the same day, except if one is ___ ______.

on vacation

100

Based on sales, staffing, and receiving an exempt manager may be required to work ____ hours to cover the needs of the business. During the week of Thanksgiving & Christmas.

45 hours

300

How many hours (on a minimum) do ASMs work per week?

40 hours is the minimum, should be no more than 42 hours unless permission is given by Dawn or Jes. ASM's must also work 5 days a week.

300

How many hours can a PT employees work per week BEFORE needing approval from Dawn/Jes?

28 hrs. If PT employees are needed to work past that, it must seek approval from Dawn/Jes prior to scheduling it.

300

How many weeks' notice should be given to your direct manager prior to vacation starting?

2 weeks must be given prior to vacation starting. Sales Associates, Key Holders, and ASM must request to the SM. SM must request to Dawn/Jes.

300

SMs are required to work on Wednesdays for the conference call. What happens if the SM is on vacation?

ASM is required to work on Wednesday to cover the conference call

300

Do employees (Non SM or ASM) get Holiday pay?

Yes. 

They get the following holidays paid time and a half:

New Years Day, Easter, Memorial Day, Independence Day, and Labor Day

500

SM's and ASM's are allowed to have either a weekend or back-to-back days off __ per month

Once. Vacation does not count towards this.

500

What is the range that a FT employee (non SM or ASM) work on a week?

30-38 hours per week.

500

Whom do you email the schedule?

Jessica

500
Store was planned at $3,000. At 3pm, you only made $800. You have 5 employees working that day. What should you do?

If your store abnormal slow, send employees home early. The company reserves the right to send employees home early based on business needs. 

500

If either the SM or ASM works a paid holiday, they have ___ days to use the paid holiday. Otherwise, it is expired.

30

M
e
n
u