Epic
We use this button to update the ordering physician after the appointment has been scheduled.
What is Edit Appointment Info ?
We use this browser to run the NICE application.
What is Google Chrome?
This application houses our faxed orders.
What is Onbase?
What is the acronym for the Sentara location at 301 Riverview Ave Suite 830
What is AIFN ?
The number of days we schedule out with an order and notes on file.
What is 3 business days ?
We go here to find previous mammo and dexa scans.
What is the past button ?
What is Results Review ?
We click on this menu option to access our phone.
What is Max agent?
It takes approximately this many hours from receipt of an order for it to be indexed.
What is 48 hours?
Inmates & Mental Hospital patients can only go here.
What is hospital facility?
The number of days we schedule out when clinicals notes are not on file.
What is 10 days ?
We go here to see insurance plan specific information, such as what kind of Tricare a patient has.
What is the response history?
We must do this after each call?
What is disposition?
We click this option to add a note to orders in Onbase.
What is PFS General RMS or PFS Overlapping?
If a patients test has been authorized at SAIS, where can the patient be rescheduled without voiding his current approval.
What is SAIS?
If the patient has this kind of Medicare then it does require an auth.
What is a Medicare HMO plan?
We use this tab to convert orders.
What is the Anc Orders tab ?
We have to hit this button to send patients to the end of call survey.
What is the launch button?
We click this button to access the indexing workque.
What is workflow?
The McLeskey Comprehensive Breast Center is located in this building.
What is SCC ?
We use this if the insurance will not verify via RTE ( Real Time Eligibility).
What is Verified by card or phone?
What are the 3 places in epic you have to look to locate orders.
What is Active request tab, Finalized tab and Media Manager?
These are the only statuses we are allowed to use when in the department without prior approval.
What is Available, Unavailable break & Unavailable lunch, ACW for 60 seconds or less ?
Orders older than ______ months will not be in the Onbase system.
What is 13 months?
SAIS only accepts these insurances.
What is Medicare, Medicaid, Optima, Anthem, Aetna, Humana, Virginia Premier , Tricare, WC ?
If a patient authorization has been denied and they call to reschedule their cancelled appointment we do this.
What is review appointment notes to see if approval has been obtained since last scheduled ?
or
What is check with concierge staff to see if patient is eligible to reschedule?